VMware vSphere: Troubleshooting Workshop Training [V6]

VMware vSphere:Troubleshooting Workshop Training

Course Delivery

This Course is available in the following format:

Request this course in a different delivery format

GSA Schedule 70 Saving for Government Customers

Course Overview:

VMware vSphere:Troubleshooting Workshop Training Course Hands-on

This hands-on VMware vSphere:Troubleshooting Workshop Training workshop provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 6 environment. This VMware vSphere: Troubleshooting Workshop Training v6 increases your skill and competence in using the command-line interface, VMware vSphere® Web Client, VMware vRealize™ Log lnsight™, and other tools to analyze and solve problems.

Customize It:

• If you are familiar with some aspects of this VMware vSphere:Troubleshooting Workshop Training course, we can omit or shorten their discussion.
• We can adjust the emphasis placed on the various topics or build the VMware vSphere:Troubleshooting Workshop Training course around the mix of technologies of interest to you (including technologies other than those included in this outline).
• If your background is nontechnical, we can exclude the more technical topics, include the topics that may be of special interest to you (e.g., as a manager or policy-maker), and present the VMware vSphere:Troubleshooting Workshop Training course in manner understandable to lay audiences.

Audience / Target Group:

The target audience for this VMware vSphere:Troubleshooting Workshop Training course:

• System administrators
• System integrators

Related Courses:

VMware vSphere: Design Workshop Training [V6.5]
VMware vSphere: Install, Configure, Manage Training [V6.5]


• VMware Certified Professional 6 – Data Center Virtualization (VCP6-DCV)
• VMware vSphere: Fast Track [V6]
• VMware vSphere: Optimize and Scale [V6]
• Equivalent knowledge and administration experience with ESXi and vCenter Server

What You Will Learn:

Upon completing this VMware vSphere:Troubleshooting Workshop Training course, learners will be able to meet these objectives:

• Use vSphere Web Client, the command-line interface, and logs to diagnose and resolve problems in the vSphere environment
• Introduce troubleshooting principals and procedures
• Troubleshoot networking issues and recover from them
• Analyze storage failure scenarios and resolve the issues
• Troubleshoot vSphere cluster failure scenarios and analyze possible causes
• Diagnose common VMware vSphere® High Availability issues and provide solutions
• Troubleshoot problems related to virtual machine migration (VMware vSphere® vMotion®) and improve resource use (VMware vSphere® Distributed Resource Scheduler™)
• Troubleshoot vCenter Server issues
• Identify ESXi host issues (analyze failure scenarios and correct them)
• Troubleshoot faulty virtual machines, including installation issues, snapshot issues, connection issues, and more.

VMware vSphere:Troubleshooting Workshop Training – Course Syllabus:

Module 1: Course Introduction

Understand the course objectives
Understand the scope and topics covered by the course
Become familiar with online technical resources
Become familiar with the VMware education system and certification tracks

Module 2: Introduction to Troubleshooting

Identify the effects of a system problem
Define the troubleshooting scope
Use a structured approach
Understand the troubleshooting principals
Follow a logical troubleshooting procedure
Troubleshooting examples

Module 3: Troubleshooting Tools

Use command-line tools to identify and troubleshoot problems
Use VMware vSphere® Management Assistant
Locate and interpret important log files
Export relevant log files for technical support
Use vRealize Log Insight for log aggregation and problem analysis
Use vRealize Log Insight for efficient log search

Module 4: Networking

Identify the symptoms of network-related problems
Analyze and resolve standard and distributed switch issues
Analyze virtual machine connectivity issues and restore them
Examine common management network connectivity issues and restore configurations
Identify and prevent potential problems

Module 5: Storage

Troubleshoot storage (iSCSI, NFS, VMFS, and VSAN) connectivity problems
Analyze hardware malfunction and software misconfiguration scenarios
Identify multipathing-related issues, including PDL and APD
Analyze possible causes, recover from the faulty conditions, and restore storage visibility

Module 6: vSphere Clusters

Identify and recover from vSphere HA related issues
Analyze and troubleshoot various types of vSphere vMotion issues related to virtual machine migrations
Discuss and recover from vSphere DRS problems to achieve proper function and balanced resource use
Examine vSphere cluster failure scenarios and possible solutions

Module 7: vCenter Server and ESXi

Understand the vCenter Server and Platform Services Controller (PSC) architecture in vSphere 6
Identify and resolve authentication issues
Troubleshoot VMware Certificate Authority (VMCA) and certificate store issues
Analyze and fix vCenter Server services issues
Examine ESXi host and vCenter Server failure scenarios and resolve the issues

Module 8: Virtual Machines

Analyze and resolve common virtual machine snapshot issues
Identify possible causes and resolve virtual machine power-on issues
Troubleshoot virtual machine connection state issues
Resolve problems seen during VMware Tools™ installations
Discuss content library and identify common misconfigurations
Examine failure scenarios and provide solutions

Whether you are looking for general information or have a specific question, we want to help!

Request More Information

Print Friendly, PDF & Email