Introducing Cisco Voice and Unified Communications Administration Training (ICOMM 8) v8.1

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Introducing Cisco Voice and Unified Communications Administration Training (ICOMM 8) v8.1

Introduction:

Introducing Cisco Voice and Unified Communications Administration Training (ICOMM 8) v8.1 Course Description

Introducing Cisco Voice and Unified Communications Administration Training v8.1 (ICOMM) teaches you how to maintain and operate a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. This Introducing Cisco Voice and Unified Communications Administration Training v8.1 course provides you with the knowledge and skills to achieve associate-level competency in Cisco Unified Communications.

This Introducing Cisco Voice and Unified Communications Administration Training v8.1 course introduces the architecture, components, functionalities, and features of Cisco Unified Communications solutions and describes how daily job tasks, such as system monitoring, moves, adds, and changes, are performed on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence.

Customize It:

● If you are familiar with some aspects of Introducing Cisco Voice and Unified Communications Administration Training (ICOMM 8) v8.1, we can omit or shorten their discussion.
● We can adjust the emphasis placed on the various topics or build the course around the mix of technologies of interest to you (including technologies other than those included in this outline).
● If your background is nontechnical, we can exclude the more technical topics, include the topics that may be of special interest to you (e.g., as a manager or policy-maker), and present the course in manner understandable to lay audiences.

Audience / Target Group:

The primary audience for this course is as follows:

Network administrators and network engineers
CCNA Voice candidates

The secondary audience for this course is as follows:

Systems engineers

Related Courses:

Enterprise Wi-Fi Security Training (CWSP) (WIFICWSP)
Enterprise Wi-Fi Administration Training (CWNA) (WIFICWNA)

Duration: 5 days

Skills Gained:

Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows
Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Express, Cisco Unity Connection, and Cisco Unified Presence
Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
Describe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
Administer users in Cisco Unity Connection and Cisco Unified Presence, and enable the most commonly used features for both applications
Describe how to maintain a Cisco Unified Communications solution

Course Content:

Module 1: Overview of Cisco Unified Communications Solutions
Module 2: Overview of Administrator and End-User Interfaces
Module 3: Call Flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
Module 4: Endpoint and End User Administration
Module 5: Enablement of End User Telephony and Mobility Features
Module 6: Enablement of Cisco Unity Connection and Cisco Unified Presence
Module 7: Cisco Unified Communications Solutions Maintenance

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