Implementing Cisco IP Telephony & Video, Part 1 Training (CIPTV1)

Implementing Cisco IP Telephony & Video, Part 1 Training (CIPTV1)

Course Delivery

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Course Overview:

Implementing Cisco IP Telephony & Video, Part 1 Training (CIPTV1) – Hands-on

Our Implementing Cisco IP Telephony & Video, Part 1 Training (CIPTV1) will train network admins, engineers and systems engineers how to flawlessly implement a Cisco Collaboration Solution at a single site environment using Cisco’s Unified Communications Manager (CUCM) to act as the call routing and signaling function.

Implementing Cisco IP Telephony & Video, Part 1 Training (CIPTV1) course is composed of intensive lab sessions and in-depth lectures designed to teach you how to perform post-installation tasks and CUCM configurations, as well as MGCP, H.323 and SIP trunk implementations. You will also be able to implement audio/video conferencing and various other media resources into a single site atmosphere. Furthermore, you will learn to maximize the value of Quality of Service in the network and how it relates to the quality standards of voice and video calls.

After completion of our Implementing Cisco IP Telephony & Video, Part 1 Training (CIPTV1) course, you will bring an extreme amount of value back to their respective clients. Not only will you deploy Cisco phone services and configure software-based media services without hesitation, but you will also be able to articulate each and every detail of the CUCM to your in-house teams.

Customize It:

• If you are familiar with some aspects of this Implementing Cisco IP Telephony & Video, Part 1 Training (CIPTV1) course, we can omit or shorten their discussion.
• We can adjust the emphasis placed on the various topics or build the Implementing Cisco IP Telephony & Video, Part 1 Training (CIPTV1) course around the mix of technologies of interest to you (including technologies other than those included in this outline).
• If your background is nontechnical, we can exclude the more technical topics, include the topics that may be of special interest to you (e.g., as a manager or policy-maker), and present the Implementing Cisco IP Telephony & Video, Part 1 Training (CIPTV1) course in manner understandable to lay audiences.

Audience / Target Group:

The target audience for this Implementing Cisco IP Telephony & Video, Part 1 Training (CIPTV1) course:

• Network Administrators
• Network Engineers
• CCNP Collaboration candidates
• Systems engineers

Class Prerequisites:

The knowledge and skills that a learner must have before attending this Implementing Cisco IP Telephony & Video, Part 1 Training (CIPTV1) course are as follows:

• Working knowledge of fundamental terms and concepts of computer networking, LANs, WANs, switching and routing
• Ability to configure and operation Cisco routers and switches, enablement of VLANs and DHCP
• Knowledge of basics of digital interfaces, PSTN and VoIP
• Basics of converged voice and data networks

What You Will Learn:

Upon completing this Implementing Cisco IP Telephony & Video, Part 1 Training (CIPTV1) course, learners will be able to meet these objectives:

• Describe the role of Cisco Unified Communications Manager in a Cisco Collaboration Solution, including its functions, architecture, deployment and redundancy options.
• Deploy endpoints, users, and Cisco IP Phone Services.
• Describe the functions and the purpose of a dial plan.
• Explain how to implement on-cluster calling.
• Describe how to configure MGCP, H.323, and SIP gateways.
• Describe how to create a dial plan that supports inbound and outbound off-cluster calling for numbers and URLs.
• Describe the types of media resources that Cisco Unified Communications Manager supports.
• Describe how to implement audio and video conferencing devices that can be used with Cisco Unified Communications Manager, built-in Cisco Unified Communications Manager software audio bridge and, Cisco IOS-based audio and video conference bridges.
• Describe how to deploy Cisco TelePresence conferencing products including Cisco TelePresence MSE 8000, Cisco TelePresence Server, Cisco TelePresence MCU, and Cisco TelePresence Conductor.
• Describe QoS with emphasis on the components (or toolkit) that are used to provide services for various business applications.

Implementing Cisco IP Telephony & Video, Part 1 Training (CIPTV1) – Course Syllabus:

Module 1: Cisco Unified Communications Manager (CUCM) Introduction

Overview of the Cisco Collaboration Solution
Configuration Elements
Enterprise Parameters
Service Parameters
Device Settings
Comparison of Endpoints Supported by CUCM
Endpoint Configuration Elements
User Accounts
LDAP Integration
Attribute Mapping
Cisco IP Phone Services
Deployment Options

Module 2: Dial Plan Introduction and Implementation of Single-Site On-Cluster Calling

Dial Planning
Components and Their Functions
Comparison of Dial Plan Configuration Elements
Endpoint Addressing
CUCM Call Routing Overview
Cisco Unified Communications Call-Routing Logic
Addressing Methods and Digit Analysis
Variable-Length Patterns, Overlapping Patterns, and Urgent Priority
Calling Privileges Overview
Calling-Privileges Configuration Elements
Partitions and CSSs
Call Coverage Overview
Call Hunting
Call Hunting Scenarios
Call Queuing
Call Hunting and Call Queuing Configuration

Module 3: Implementation of Single-Site Off-Cluster Calling

PSTN Access Methods
TDM Gateway vs. Cisco UBE
TDM Gateway Comparison
Audio and Video Codec Selection
PSTN Numbering Plans
MGCP Gateway Implementation
Support in CUCM
Implementation Considerations
Implementing in CUCM
Integrating Cisco with CUCM
Configuring Gateway Fractional PRIs
Path Selection in CUCM
Route Groups in CUCM
Route Lists in CUCM
Digit Manipulation Requirements with Multiple Paths
Digit Manipulation Configuration Elements in CUCM
PSTN Access Digit Manipulation Example
H.323 and SIP Gateway Overview
Dial Peer Overview
Inbound Dial Peer Selection
Discovery 1: Exploring Cisco IOS Gateway Functions
Outbound Dial Peer Selection
Discovery 2: Exploring Cisco IOS Gateway Functions
Digit Manipulation Features
Codec Configuration
COR Configuration
H.323 PSTN Gateway Configuration in CUCM
Dial Plan Design and Documentation
Cisco Unified Border Element Overview
Protocol Interworking on the Cisco Unified Border Element
Media Flows on the Cisco Unified Border Element
Codec Negotiation on the Cisco Unified Border Element
PSTN SIP Access Overview
Configuration Requirements in CUCM
Configuration Requirements for the Cisco Unified Border Element
Cisco Unified Border Element URI Dialing Overview
CUCM URI Dialing Configuration Requirements
Cisco Unified Border Element URI Dialing Configuration Requirements
Dial Plan Interworking Characteristics
Dial Plan Interworking Support

Module 4: Media Resources

Media Resources Overview
Audio Conferences
Video Conferences
Media Termination Points
Music on Hold
Video on Hold
Trusted Relay Points
MOH Support in CUCM
Unicast and Multicast MOH Characteristics
MOH Audio Source Selection
MOH Configuration
Annunciator Support in CUCM
Annunciator Configuration Procedure
Media Resource Access Control Overview
Conference Bridge Selection
Media Resource Access Control Configuration
MTP Types and Functions
Requirements for SIP Trunks
Requirements for H.323
Configuration Procedure

Module 5: Audio and Video Conferencing

Devices That Support Audio or Video Conferencing
Comparison of Audio Conference Bridges
Comparison of Video Conference Bridges
Conference Bridge Integration Options in CUCM
CUCM Software Audio Conference Bridge
Cisco IOS-based Conference Bridges
CUCM and Cisco IOS-based Conference Bridge Configuration
Cisco TelePresence MSE 8000
Feature Blades
Feature Blade Configuration
Cisco TelePresence Server Overview
Integration of Cisco TelePresence Server and CUCM
Configuration Example of Cisco TelePresence Server Integration
Cisco TelePresence Conductor Characteristics
Options for Integrating Cisco TelePresence Conferencing Resources
Integration of Cisco TelePresence Conductor and Cisco Unified Communications Manager
Module 6: Quality of Service
Issues in Packet-Switching Networks
Solutions to Packet-Switching Network Issues
Bandwidth Calculations
For Layer 2 Overhead
For Video Calls
Three Models of QoS
Resource Reservation Protocol
Differentiated Services Code Point
Overview of QoS Components
Mapping Classes and Markings
Congestion Management
Congestion Avoidance
Link Efficiency Methods
Marking Methods
Class-Based Markings
Trust Boundaries
Mapping Layer 2 CoS to Layer 3 QoS
Marking Configuration Example
Comparison of Policing and Shaping
Class-Based Policing: Single Bucket
Class-Based Policing: Dual Buckets
Class-Based Policing: Dual Rate
Class-Based Shaping
Low Latency Queuing
Monitoring LLQ
Calculating Bandwidth for LLQ
Example 1: Single-Rate Single Token Bucket Class-Based Policing
Example 2: Single-Rate Dual Token Buckets Class-Based Policing
Example 3: Class-Based Shaping


Configuring CUCM Initial Settings
Deploying Endpoints and Users
Implementing Endpoint Addressing and Call Routing
Implementing Calling Privileges
Implementing Call Coverage
Implementing PSTN Calling Using MGCP Gateways
Implementing PSTN Calling Using H.323 Gateways
Implementing PSTN Calling Using SIP Trunks Through Cisco Unified Border Element
Using Cisco Unified Border Element for URI Dialing
Implementing Annunciators and MOH
Implementing Conference Bridges
Implementing Cisco TelePresence Conductor

Follow On Courses

Implementing Cisco Collaboration Applications (CAPPS)
Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2)
Troubleshooting Cisco IP Telephony & Video (CTCOLLAB)

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