F5 Troubleshooting BIG-IP v13 Training (TS13)

F5 Troubleshooting BIG-IP v13 Training (TS13)

Course Delivery

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Course Overview:

F5 Troubleshooting BIG-IP v13 Training (TS13)

This F5 Troubleshooting BIG-IP v13 Training (TS13) course assumes that you have successfully completed the Administering BIG-IP course, or equivalent, and have hands-on experience working in a production BIG-IP environment for several months. You should have a solid understanding of the environment in which the BIG-IP is deployed. F5 Troubleshooting BIG-IP v13 Training (TS13) course gives you hands-on knowledge of how to troubleshoot a BIG-IP system using a number of troubleshooting techniques as well as troubleshooting and system tools. This course includes lectures, labs, and discussions.

Audience / Target Group:

The target audience for this F5 Troubleshooting BIG-IP v13 Training (TS13) course:

• BIG-IP administrators
• Network engineers
• Applications engineers
• Individuals responsible for troubleshooting problems associated with their BIG-IP system

Class Prerequisites:

The knowledge and skills that a learner must have before attending this F5 Troubleshooting BIG-IP v13 Training (TS13) course are:

• Administering BIG-IP
• OSI model
• TCP/IP addressing and routing
• WAN/LAN environments
• Server redundancy concepts

What You Will Learn:

Upon completing this F5 Troubleshooting BIG-IP v13 Training (TS13) course, learners will be able to meet these objectives:

• Configuration project
• Troubleshooting methodology
• F5 support
• BIG-IP product architecture
• Troubleshooting from bottom to top
• Troubleshooting tools
• Using system logs

F5 Troubleshooting BIG-IP v13 Training (TS13) – Course Syllabus

Lesson 1 : Setting Up the BIG-IP System

Introducing the BIG-IP System
Initially Setting Up the BIG-IP System
Archiving the BIG-IP Configurations
Leveraging F5 Support Resources and Tools

Lesson 2 : Reviewing Local Traffic Configuration

Reviewing Nodes, Pools, and Virtual Servers
Reviewing Address Translation
Reviewing Routing Assumptions
Reviewing Application Health Monitoring
Reviewing Traffic Behavior Modification with Profiles
Reviewing the TMOS Shell (TMSH)
Reviewing Managing BIG-IP Configuration Data

Lesson 3 : Troubleshooting Methodology

Troubleshooting Methodology
Troubleshooting Methodology Steps
Step 1: Define the Problem
Step 2: Gather Information
Step 3: Define Hypotheses
Step 4: Develop a Test Plan
Steps 5 and 6: Implement the Plan and Observe the Results
Step 7: Repeat as Necessary
Documenting a Problem
Putting the Troubleshooting Steps to Use

Lesson 4 : Working with F5 Support

Leveraging AskF5
Finding Resources on DevCentral
Using the BIG-IP iHealth System
Working with F5 Technical Support
Running End User Diagnostics (EUD)
Requesting Return Materials Authorization
Understanding F5’s Software Version Policy
Managing Upgrades and Hotfixes
Managing the BIG-IP License for Upgrades
Managing BIG-IP Disk Space
Upgrading BIG-IP Software

Lesson 5 : Product Architecture

Introducing BIG-IP Architecture
Introducing and Accessing AOM
Introducing Switch Fabric Function
Introducing Host Subsystem Function

Lesson 6 : Troubleshooting – Bottom to Top

Introducing Differences between BIG-IP and LINUX Tools
Troubleshooting with Layer 1/Layer 2 Tools
Troubleshooting with Layer 2/Layer 3 Tools
Troubleshooting with Layer 3 Tools
Troubleshooting with LINUX Tools
Troubleshooting Memory and CPU
Troubleshooting with watch
Troubleshooting with Additional tmsh commands
Troubleshooting with End-User Diagnostics (EUD)

Lesson 7 : Troubleshooting Tools

tcpdump
Wireshark
ssldump
Fiddler
diff
KDiff3
cURL

Lesson 8 : Using System Logs

Configuring Logging
Log Files
Understanding BIG-IP Daemons Functions
Triggering an iRule
Deploying and Testing iRules
Application Visibility and Reporting

Lesson 9 : Troubleshooting Lab Projects

Network Configurations for Projects

Lesson 10 : Additional Training and Certification

Getting Started Series Web-Based Training
F5 Instructor Led Training Curriculum
F5 Professional Certification Program

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