Cisco Meeting Server Intermediate (COLLAB250)

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Cisco Meeting Server Intermediate (COLLAB250)


Cisco Meeting Server Intermediate (COLLAB250) Course Description

The Cisco® Meeting Server Intermediate course is an instructor-led, lab-based, hands-on offering by Cisco Learning Services. This course is designed to establish a minimum level of knowledge and competency among Cisco Meeting Server resale and installation partners, which enables them to install, troubleshoot, and maintain a single server and single server split deployment of Cisco Meeting Servers.

Customize It:

● If you are familiar with some aspects of Cisco Meeting Server Intermediate (COLLAB250), we can omit or shorten their discussion.
● We can adjust the emphasis placed on the various topics or build the course around the mix of technologies of interest to you (including technologies other than those included in this outline).
● If your background is nontechnical, we can exclude the more technical topics, include the topics that may be of special interest to you (e.g., as a manager or policy-maker), and present the course in manner understandable to lay audiences.

Audience / Target Group:

This course is designed for technical professionals who need to know how to deploy Acano servers. The primary audience for this course includes:

System engineers
Technical support personnel
Channel partners, resellers

Related Courses:

Designing Cisco Data Center Infrastructure Training (DCID)
Implementing Cisco Data Center Virtualization and Automation Training (DCVAI)

Duration: 2 days


Cisco recommends that you have the following prerequisite knowledge and skills:

Cisco Meeting Server Apps Foundation, or Acano Certified Operator or equivalent knowledge

Course Content:

Module 1: Cisco Meeting Server Single Server Solution

Lesson 1: Describing the Cisco Meeting Server Solution

List the main capabilities a standalone Cisco Meeting Solution
List the main audio features of the Cisco Meeting solution
List the main video features of the Cisco Meeting solution
List the main web features of the Cisco Meeting solution
List the features of the Cisco Meeting Solution team Space
List the features of the Cisco Meeting Apps
Describe what the Cisco Meeting Solution can connect to for cross-platform communication

Lesson 2: Reviewing Authentication and Encryption

Describe symmetric and asymmetric encryption and how a Transport Layer Security (TLS) connection is set up
Describe certificates and how certificates are used to authenticate messages
Describe how commercial certificates are obtained

Lesson 3: Describing the Single Server Solution

Describe the basic functionality of the Call Bridge, XMPP Server, W eb Bridge, and Recorder components deployed on an Cisco Meeting Server
Describe the single server solution and the components required
Describe the call flow of a single server solution

Lesson 4: Preparing for Cisco Meeting Server Installation

Describe three ways to deploy Cisco Meeting Servers in an enterprise.
Describe the services prerequisites for the Cisco Meeting Server installation
Describe the specific Domain Name System (DNS) requirements for a Cisco Meeting Server
Describe the specific certificate requirements for a Cisco Meeting Server
Describe the licensing requirements for a Cisco Meeting Solution

Lesson 5: Installing Cisco Meeting Servers

Describe the Cisco Meeting Server 1K hardware platform and installation
Describe the VMware installation options
Configure the IP, DNS, and Network Time Protocol (NTP) address of the Cisco Meeting Server
Configure self-signed certificates and syslog server
Upgrade an Cisco Meeting Server

Lesson 6: Configuring the Web Admin

Describe the purpose of the Web Admin service
List three configurations that can be accessed on the Web Admin
Discuss the reason for using a port other than 443 to access the Web Admin with HTTPS

Lesson 7: Configuring the Call Bridge

Configure the Call Bridge
Configure Active Directory users from the Web Admin
Configure a CDR server from the Web Admin

Lesson 8: Configuring the Web Bridge

Describe the WebRTC App capabilities
Configure the Web Bridge
Configure the Call bridge to work with the Web Bridge
Firewall/NAT considerations on a single server deployment

Module 2: Troubleshooting Tools

Lesson 1: Using Troubleshooting Tools

Define the seven call detail record (CDR) record types and the information contained in each
Capture server configuration files (.json), crash log files, media and application .dmp files. Cisco Meeting App crash files, and Cisco Meeting App diagnostic logs
Employ the built-in commands to identify Cisco Meeting Server solution issues including PKI, DNS Lookup, Ping, and Service Status
Identify common issues for end users using the Cisco Meeting Server solution

Module 3: Firewall Traversal and Unified Communications Application Integration

Lesson 1: Deploying a TURN Server

Describe the STUN (Simple Traversal of UDP through NATs [Network Address Translation]) protocol
Describe the TURN (Traversal Using Relays Around NAT) protocol
Describe Interactive Connectivity Establishment (ICE)
Discuss the call flow of a split deployment (including with Expressway, VCS, Cisco Unified Communications Manager, and Microsoft Skype for Business components
Review the ports required for a split deployment
Configure the Cisco Meeting Server TURN server’s client IP address (public), and TURN credentials and realm
Configure the Call Bridge for TURN services

Lesson 2: Deploying Firewall and NAT Traversal

Describe the DNS Records required for a split deployment
Configure the internal server for W eb Admin, Call Bridge and XMPP
Configure the Web Bridge on the external server
Configure the Trunk and Load Balancer
Describe how syslogs can be used to confirm connectivity between servers for a split server deployment.

Lesson 3: Integrating with UC Platforms

Deploying firewall and NAT
Discuss the call flow of a Unified Communications integrated server solution
Describe how the Cisco Meeting Server Call Bridge is reached from Cisco VCS and Cisco Unified Communications Manager
Create outbound call rules from the Cisco Meeting Server Call Bridge to the Cisco VCS, Cisco Unified Communications Manager, and Microsoft Skype for Business
Create inbound call-matching rules on the Cisco Meeting Server Call Bridge
Describe the support for Cisco Meeting Server in Cisco TelePresence Management Suite
Describe how Cisco Meeting Server can be deployed as an Ad Hoc conference resource in Cisco Unified Communications Manager.

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