Collaboration Edge – Cisco Expressway Multiservice Deployment Training (EDGE)

Collaboration Edge – Cisco Expressway Multiservice Deployment Training (EDGE)

Course Delivery

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Course Overview:

Collaboration Edge – Cisco Expressway Multiservice Deployment Training (EDGE) Course Hands-on and Labs

Expressway is simple if you configure a single service: MRA or B2B or Cloud for example, but becomes more complex if you configure multiple services. This Collaboration Edge – Cisco Expressway Multiservice Deployment Training (EDGE) course focuses on configuration of multiple services. Multiple hands-on labs allow you to practice successfully implementing URI dial plans for multisite deployments and deploy certificates and secure your environment. We deploy collaboration edge using the recommended “Unified Traversal” zone model to support:

• Non-secure Open Video Federations
• Secure Open Video Federations
• MRA with single and multiple domains
• Using Expressway to connect on-premises to the Cisco cloud

Customize It:

• If you are familiar with some aspects of this Cisco UCS Director Foundation Training (UCSDF) course, we can omit or shorten their discussion.
• We can adjust the emphasis placed on the various topics or build the course around the mix of technologies of interest to you (including technologies other than those included in this outline).
• If your background is nontechnical, we can exclude the more technical topics, include the topics that may be of special interest to you (e.g., as a manager or policy-maker), and present the Collaboration Edge – Cisco Expressway Multiservice Deployment Training (EDGE) course in manner understandable to lay audiences.

Audience / Target Group:

The target audience for this Collaboration Edge – Cisco Expressway Multiservice Deployment Training (EDGE) course:

• Support and Deployment Engineers
• Administrators who need to be understand new Cisco Collaboration System Release 11.6 features

Prerequisites

The knowledge and skills that a learner must have before attending this Collaboration Edge – Cisco Expressway Multiservice Deployment Training (EDGE) course are as follows:

• Prior to attending this course, you should have a good understanding of Cisco Unified Communications Manager and Cisco Unity Connection.
• An understanding of the basics of cryptographic services is advantageous, but not required.
• Knowledge of Cisco Unified Presence Server and of Cisco VCS or Expressway is advantageous, but not required.

Related Courses:

FlexPod Foundation: Implementing and Administering the FlexPod Solution Training (FPIMPADM)
FlexPod Foundation: Designing the FlexPod Solution Training Training (FPDESIGN)

What You Will Learn:

Upon completing this Collaboration Edge – Cisco Expressway Multiservice Deployment Training (EDGE) course, learners will be able to meet these objectives:

• Understand Cisco CSR v11.6 Collaboration Edge architecture evolution
• Describe DNS deployment considerations and implement internal and exteranl DNS
• Describe and deploy certificates to secure communications through Expressway
• Implementing Cisco Unified IM and Presence and Cisco Jabber Desktop and Mobile
• Understand Cisco Expressway Call Handling: Zones, Search Rules and Pattern Matching
• Implement a dial plan design for deploying multiple services on Expressway.
• Build open and closed video federations
• Deploy MRA with single and multiple domains
• Describe Spark Expressway implementation requirements.
• Troubleshoot Jabber, MRA and Collaboration Edge
• Use Exppressway to connect the Cisco Cloud and On-premises deployments.
• Use the jabber diagnostics tool and the collaboration solutions analyzer to troubleshoot Cisco Jabber, MRA and Collaboration Edge

Collaboration Edge – Cisco Expressway Multiservice Deployment Training (EDGE) – Course Syllabus:

Module 1:Cisco Collaboration Solution Release 11.6 Update

Lesson 1: Cisco Collaboration Architecture Evolution
Collaboration Infrastructure Evolution
Collaboration Architecture Evolution Considerations
DNS Considerations
URI Dialling
Securing your Deployment
Business to Business: Open and Closed Video Federations
Mobile and Remote Access and Jabber Guest
External XMPP Federations
Cisco Cloud Solutions
Collaboration Edge Implementation
Lesson 2:Describing Cisco Expressway Series Deployment Options
Cisco VCS and Expressway Series Overview
Cisco VCS and Expressway Series Deployment Options
Cisco Expressway Series Platforms, Licenses, and Features
Cisco VCS and Cisco Expressway Feature Comparison
Unsupported Expressway Features and Limitations
Cisco Expressway Clustering
Cisco Expressway Series Initial Configuration

Module 2:Collaboration Edge Deployment Considerations

Lesson 1:Internal and External DNS Configuration
Server Naming Considerations
DNS SRV Records
DNS for Collaboration Edge Considerations
Cisco SRV Records for Business to Business
Cisco Jabber and Mobile and Remote Access Service Discovery
Cisco SRV Records for the Cisco Cloud
Troubleshoot DNS SRV Entries
Lab 1: Server Naming and DNS Configuration

Module 3:Certificates and Security for Expressway

Lesson 1:Certificates for Expressway Deployments
Cryptographic Services supported by Certificates in a Cisco Collaboration deployment
Certificates for Cisco Expressway
Certificates for Communications Outside of the Enterprise
Certificates Servers need to Trust

Lesson 2:Working with Certificates in a Cisco Collaboration Environment
Certificate Encodings and Extensions
Certificate Chains and Bundles
Trust Stores
Cisco Expressway
Inventory Certificates
Generate Certificate Signing Requests
Upload Certificates
Lab 2:Certificate Deployment for Expressway

Module 4:Collaboration Edge Deployment

Lesson 1: Cisco Expressway Call Handling
Cisco Expressway Zones
Bandwidth Management
Pattern Matching and Regular Expressions
Cisco Expressway Dial Plan Components
Transforms
Administrative Policy
Protocol Matching
Search Rules
Lab 3: Cisco Expressway Call Handling

Lesson 2:Business to Business Communications
Open vs. Closed Video Federations
Cisco Unified Communications Manager and Cisco Expressway Interconnection
Traversal Zones for Business to Business Communication
DNS and Default Zones for Business to Business Communication
Dial Plan for Closed Video Federations
Security for Closed Video Federations
Dial Plan for Open Video Federations
Security for Open Video Federations
Lab 4: Deploy Nonsecure Open Video Federation
Lab 5: Deploy Secure Closed Video Federation

Lesson 3:Implementing Unified Communications Mobile and Remote Access
Unified Communications Mobile and Remote Access Overview
Unified Communications Mobile and Remote Access Components
Unified Communications Mobile and Remote Access Operations
Unified Communications Mobile and Remote Access Configuration Procedure
Lab 6: Implementing Mobile and Remote Access via Cisco Expressway with Single Domain and with Multiple Domains

Lesson 4:Cisco Spark Hybrid Services
Cisco Spark Overview
Cisco Spark Hybrid Services
Cisco Spark Hybrid Services Connectors
Deploying Cisco Spark Hybrid Services
Lab 7:Spark Considerations for Expressway

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