VoIP Training Fundamentals

Duration: 2 days


Wireless and mobile carriers have, in recent years, pushed to provide data services to subscribers in order to broaden the subscriber’s mobile experience. Wireless and cellular/PCS technologies have traditionally been designed for circuit switched, voice oriented traffic, and with the introduction of data comes the challenge of designing a network which provides superior quality of service for voice users as well as superior quality of experience for data users, across the same, contended, air interface.

VoIP Training Fundamentals

Related Courses

After completing this course, attendees will be able to:

  • Assess the strengths and limitations of VoIP vis-à-vis traditional telephony
  • Describe the current markets, applications, and network providers for VoIP
  • Understand the key components of a VoIP design and how they fit together
  • Describe the conceptual and theoretical underpinnings of your field
  • Understand the VoIP protocols and their importance to your design
  • Appreciate bandwidth considerations and apply compression methods
  • Characterize VoIP’s impact on your network and QoS
  • Learn VoIP provider concepts
  • Develop a VoIP deployment plan


  • Limitations of traditional telephony
  • VoIP vs. traditional telephony: Advantages and disadvantages

Commercial Markets and Applications: Why Is VoIP Being Adopted So Readily?

  • Business applications
  • Distributed sites
  • Remote/home workers

The Big Picture: VoIP Systems Architecture

  • Deployment models for VoIP in an enterprise
  • Vendors and the basics of their offerings

Basics of TCP

VoIP Protocols

  • SIP
  • 323
  • Others

VoIP Compression Methods

VoIP and QoS

Network Delay considerations

  • VoIP Devices and Systems
  • Gateways
  • Media servers
  • Application servers
  • Registrars
  • Proxy servers

VoIP Provider/Carrier Considerations and Planning

System Planning and Design

  • Design
  • Wide area networking considerations
  • Migration strategies

VoIP Implementation: Management Best Practices

Disaster Recovery

Security Issues

Troubleshooting in a VoIP Environment

Wrap-up: System View

  • Putting it all together
  • End-to-end performance
  • Future of VoIP communications

(Optional) Action Learning Workshop (third day)

  • Develop a high-level design
  • Use appropriate tools (Internet connection required) to size network requirements
  • Build endpoint requirements plan
  • Data network impact considered
  • Select deployment model and procurement requirements

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