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| Introduction: |
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| IPTX 4.0 will be a five day course that teaches how to install, configure and troubleshoot Cisco
CallManager Express and Cisco Unity Express. Target audience is expected to have CCNA level skills but no voice
or VOIP knowledge. |
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| Audience: |
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- Channel Partner / Reseller
- System Engineers
- Customers
- Account Managers
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| Prerequisites: |
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- CCNA, CVOICE, conceptual understanding of Cisco Call Manager Express functions
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| Objectives: |
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After completing this course the student should be able to:
- Describe Cisco CME system's features, positioning strategies, and deployment models: Describe
the key features and functionality of Cisco CME system. Describe CCME / CUE market, positioning strategies and
deployment models
- This is a foundation module to compare and contrast traditional telephony with VoIP, Explain
the differences between traditional voice and voice over IP.
- Configure IP Phones for use in a Cisco CME network: Describe the key features and functionality
of Cisco CME, Describe the key features and functionality of Cisco CUE.
- Configure analogy voice interfaces, digit voice interfaces, dial peers to setup VoIP communications.
- Configure additional Cisco CME features. This includes GUI features, phone features, TAPI
and network management.
- This module covers the installation of CUE, configuration of Auto Attendant, configuration
of users and groups, configuration of voice mail, Upgrading CUE and troubleshooting.
- Explain the need to implement QoS and explain methods for implementing and managing QoS
using AutoQoS
- Discuss the Cisco CME / CUE deployment scenarios and issues.
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| Course Outline |
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| Please call or e-mail to schedule a no-obligation conference call to help us understand your
audience background and training objectives. |
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For organizational purchases, please send us a message at  salesinfo@eno.com
or complete and submit this form .
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| Other Expertise: |
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