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SYMANTEC
   
     
     
Course Name:   NetBackup 6.0 Troubleshooting Techniques for Windows Training
     
Deployment Options:   Onsite - Instructor-Led Training
     
Course Duration:   3 days depending on audience background and options
 
Related Courses
 
 
Introduction:
 
This course provides instruction on troubleshooting NetBackup 6.x.
 
Customize it:
 
NetBackup 6.0 Troubleshooting Techniques for Windows course will be customized to your needs and specifications. Eno.com will assist you in identifying those needs and specifications. A word to the wise, there are many vendors of Symantec training. They will typically have a broad and general course, one size fits all, already developed and just put your organization's name on the title slide. This minimizes their effort and time investment. At Eno.com, every course is made to your exact and exacting specifications. We help you ensure what you are getting is what you really need even if at the beginning you weren't too sure of what that was. We fit the class to your needs. We never fit you into our standard, one size fits all, class.
 
Audience:
 
This course is for NetBackup administrators, operators, system engineers, and technical support personnel who want to broaden their NetBackup advanced troubleshooting knowledge and skills on a Windows platform.
 
Prerequisite
 

Before attending this course, you should have:

  • One year of NetBackup Windows administration
  • Two years experience as a Windows system administrator, including networking
  • Familiarity with backup and restore concepts and SAN concepts
 
Course Objectives:
 

At the completion of the course, you will be able to:

  • Upgrade from NetBackup5.x to NetBackup 6.x.
  • Detect problems using tools, such as the Activity Monitor, reports, NBSupport, the NetBackup Operations Manager (NOM), and notify scripts.
  • Identify the services and processes that run on the master server, media server, EMM server, and clients.
  • Enable and use legacy, unified, and robust logging to troubleshoot problems.
  • Back up, recover, and maintain the NBDB.
  • Focus on problem resolution using tools, such as NetBackup commands and system commands and files.
  • Troubleshoot new server and client installations, in addition to media, system, network, device, and other problems.
  • Correct problems and verify the problem correction.
 
Course Outline
 
Upgrading NetBackup

• Preparing for an Upgrade
• Upgrading to NetBackup 6.x

Analyzing and Detecting Problems

• Analyzing Problems
• Detecting Problems Using the Activity Monitor and Reports
• Detecting Problems Using NBSupport
• Detecting Problems Using E-mail Notification
• Detecting Problems Using NOM

Process Flow

• NetBackup Architecture and Processes Review
• Backup Process Flow
• Restore Process Flow

Using Debug Logs

• Log Management
• Capturing Debug Logs
• Viewing Logs

NetBackup Database Troubleshooting

• The NetBackup Relational Database (NBDB)
• NBDB Creation Process
• The EMM Domain
• EMM Server Backup Process Flow
• Protecting the NBDB
• Maintaining the NBDB

Troubleshooting Devices

• Device Error Status Codes
• DOWN Drives: Isolating Tape Drive Problems
• Troubleshooting Shared Storage
• Tape Alert
• Drive Diagnostics

Troubleshooting Media

• Media-Related Status Codes
• Troubleshooting Frozen and Suspended Media

Troubleshooting Network Issues

• PBX and VNETD Usage
• NetBackup and TCP/IP Communications
• Communication Errors
• Physical Network Failures
• NetBackup Configuration Errors (?)

Performance Tuning

• Performance Concepts
• Isolating Bottlenecks
• Addressing Bottlenecks.
 

For organizational purchases, please send us a message at salesinfo@eno.com or complete and submit this form .
 
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