Home Company Information Consulting Course Catalog Contact Us Request a Quote Government Corporate
 


We are here to help...
Let us answer your questions.
With easy ways to get the answers you need:
Call Me
Or call us at:
      1-888-742-3214

SYMANTEC
   
     
     
Course Name:   Symantec Enterprise Vault 2007 for Exchange: Troubleshooting and Maintenance Training
     
Deployment Options:   Onsite - Instructor-Led Training
     
Course Duration:   4 days depending on audience background and options
 
Related Courses
 
 
Introduction:
 
Enterprise Vault is an information management system used to archive and manage data from e-mail servers, file servers, and Microsoft SharePoint servers. The overall objective of this course is to provide the Enterprise Vault administrator with a closer look at Enterprise Vault 2007 functionality and expand upon fundamental knowledge of Enterprise Vault already obtained by focusing on advanced concepts, fault isolation, and recovery.
 
Customize it:
 
This 4-day Symantec course will be customized to your needs and specifications. Eno.com will assist you in identifying those needs and specifications. A word to the wise, there are many vendors of Symantec training. They will typically have a broad and general course, one size fits all, already developed and just put your organization's name on the title slide. This minimizes their effort and time investment. At Eno.com, every course is made to your exact and exacting specifications. We help you ensure what you are getting is what you really need even if at the beginning you weren't too sure of what that was. We fit the class to your needs. We ever fit you into our standard, one size fits all, class.
 
Audience:
 

This course is intended for Enterprise Vault administrators who are responsible for:

  • Upgrade to Enterprise Vault 2007.
  • Troubleshoot common problems with MAPI.
  • Describe the architecture of mailbox archiving and message queues.
  • Troubleshoot common problems with mailbox synchronization and archiving.
  • Troubleshoot common problems with Exchange journal archiving.
  • Troubleshoot common problems with the user extensions.
  • Describe file system archiving.
  • Troubleshoot common problems with the storage processes and indexes.
  • Set up Enterprise Vault policy and initialization files.
 
Prerequisite
 
You should complete: DP0262 - Symantec Enterprise Vault 7.x Administration I & II
 
Course Objectives:
 

At the completion of the course, you will be able to:

  • Define how Discovery Accelerator is used to meet a company’s search demands.
  • Search, review, export, and produce items that have been requested.
 
Course Outline
 
Enterprise Vault Architecture and Upgrading
• Architecture and Performance
• Why Upgrade to Enterprise Vault 2007?

Using Enterprise Vault
• How to Troubleshoot Enterprise Vault
• The Enterprise Vault Directory
• Introduction to MAPI
• Troubleshooting MAPI Errors

Microsoft Message Queuing
• How Message Queues Are Used
• Viewing Microsoft Message Queuing
• Troubleshooting Microsoft Message Queuing

Mailbox Synchronization and Archiving
• Mailbox Archiving Architecture
• Mailbox Synchronization
• Mailbox Synchronization Troubleshooting Tools
• Troubleshooting Mailbox Archiving

Exchange Journal Archiving
• Architecture of Journal Archiving
• Common Problems with Exchange Journal Archiving

Client Troubleshooting
• User Extensions
• Troubleshooting User Extensions
• Troubleshooting Outlook Web Access (OWA)

Troubleshooting Storage
• The Storage Service
• The Vault Store Database
• Troubleshooting NTFS Partitions

Index Enhancements and Troubleshooting
• Indexing and Searching
• Troubleshooting Indexing and Searching

File System Archiving
• File System Archiving
• Troubleshooting File System Archiving

Enterprise Vault Policy Manager (EVPM)
• Enterprise Vault Policy Manager
• Setting Up Initialization Files
• Using EVPM to Customize Public Folder Archiving

Automatic Classification Engine (ACE)
• Overview of Intelligent Archiving
• Overview of Main System Components

Discovery and Compliance Accelerators
• Installing Discovery Accelerator
• Customizing Discovery Accelerator
• Troubleshooting Discovery Accelerator
• Troubleshooting Compliance Accelerator

Additional Resources
• Using Symantec Support
 

For organizational purchases, please send us a message at salesinfo@eno.com or complete and submit this form .
 
Other Expertise: