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Networking Essentials: Network Troubleshooting

Course Status: Released Courseware Features
Course Language: English  
Course Duration: 4 Hours  
Deployment Options: Online, Interactive CDs, Network, Downloads, Intranet  

Audience
Trainee network administrators
Prerequisites
Familiarity with the Microsoft Windows environment, a basic understanding of PC concepts and operating system fundamentals, and completion of all preceding content in this curriculum or its equivalent
Course Aim
To introduce the concepts of network management and troubleshooting, and describe how to use various resources to solve common network problems
Learning Objectives
Outline the steps involved in planning and monitoring a network.
Describe the most common network troubleshooting tools and outline some of the tools used in Windows NT.
Describe and respond to the most common network troubleshooting situations.
Describe how to use emergency repair disks and boot disks in Windows NT.
Describe some of the support resources available for networking systems, and for Windows NT in particular.
Topics Covered
Monitoring and planning
- Prevention
- Network management
- Troubleshooting methodologies
Troubleshooting tools
- Special tools
- Event Viewer
- WinMSD
- System recovery
Common troubleshooting scenarios
- Cable and network card problems
- Network addressing problems
- Hands-on: Correcting a duplicate IP address
Restoring files in NT
- The emergency repair process
- Boot file problems
- Creating a boot disk
Support resources
- CompuServe
- The Internet
- Microsoft Download Service
- TechNet


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