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| Networking Essentials: Network Troubleshooting |
| Course Status: | Released | Courseware Features |
| Course Language: | English | |
| Course Duration: | 4 Hours | |
| Deployment Options: | Online, Interactive CDs, Network, Downloads, Intranet |
Audience |
| Trainee network administrators |
Prerequisites |
| Familiarity with the Microsoft Windows environment, a basic understanding of PC concepts and operating system fundamentals, and completion of all preceding content in this curriculum or its equivalent |
Course Aim |
| To introduce the concepts of network management and troubleshooting, and describe how to use various resources to solve common network problems |
Learning Objectives |
| Outline the steps involved in planning and monitoring a network. Describe the most common network troubleshooting tools and outline some of the tools used in Windows NT. Describe and respond to the most common network troubleshooting situations. Describe how to use emergency repair disks and boot disks in Windows NT. Describe some of the support resources available for networking systems, and for Windows NT in particular. |
Topics Covered |
| Monitoring and planning - Prevention - Network management - Troubleshooting methodologies Troubleshooting tools - Special tools - Event Viewer - WinMSD - System recovery Common troubleshooting scenarios - Cable and network card problems - Network addressing problems - Hands-on: Correcting a duplicate IP address Restoring files in NT - The emergency repair process - Boot file problems - Creating a boot disk Support resources - CompuServe - The Internet - Microsoft Download Service - TechNet |