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CIT Appendices

Course Status:	Released	Courseware Features
Course Language:	English
Course Duration:	4 Hours
Deployment Options:	Online, Interactive CDs, Network, Downloads, Intranet

Audience

Network engineers, network system analysts, and maintenance personnel responsible for troubleshooting etwork problems; anyone working towards the Cisco Certified Network Professional qualification

Prerequisites

The Interconnecting Cisco Network Devices (ICND) learning path; familiarity with the following learning paths would be advantageous: Building Scaleable Cisco Networks (BSCN), Building Cisco Remote Access Networks (BCRAN),and Cisco: Building Cisco Multilayer Switched Networks (BCMSN)

Course Aim

Cisco Internetwork Troubleshooting (CIT) is an online, self-guided version of Cisco's instructor-led course. This course aims to provide networking professionals with the troubleshooting processes on Cisco® routers and Catalyst® switches.

Learning Objectives

To describe processes for diagnosing and correcting WAN problems

Topics Covered

Connection-oriented and connectionless links The OSI reference model and connection protocols Connection-oriented data transfer and protocols Connectionless data transfer and protocols OSI layer 2 LAN chara Examining Ethernet and IEEE 802.3 technology Examining Ethernet and IEEE 802.3 frames Examining Token Ring technology Fiber Distributed Data Interface Examining Point-to-Point Protocol OSI layer 2 WAN characteristics Synchronous Data Link Control and derivatives Examining X.25 technology Examining Frame Relay Examining ISDN OSI layer 3-7 characteristics and routed protocols Routing Information Protocol Interior Gateway Routing Protocol (IGRP) Enhanced IGRP technology Open Shortest Path First (OSPF) Exterior Gateway Protocol (EGP) Border Gateway Protocol (BGP) etWare protocols Network analyzing devices and troubleshooting aids Protocol analyzer applications Hardware-based sniffer protocol analyzer Token Ring protocol analyzer Executing a router core dump Questions for troubleshooting References and reading list Diagnosing and correcting AppleTalk problems Cisco IOS troubleshooting for AppleTalk Problem isolation and correction in AppleTalk networks