Course Status:	Released	Courseware Features
Course Language:	English
Course Duration:	4 Hours
Deployment Options:	Online, Interactive CDs, Network, Downloads, Intranet

Audience

Network engineers, network system analysts, and maintenance personnel responsible for troubleshooting network problems; anyone working towards the Cisco Certified Network Professional qualification

Prerequisites

The Interconnecting Cisco Network Devices (ICND) learning path; familiarity with the following learning paths would be advantageous: Building Scaleable Cisco Networks (BSCN), Building Cisco Remote Access Networks (BCRAN),and Cisco: Building Cisco Multilayer Switched Networks (BCMSN)

Course Aim

Cisco Internetwork Troubleshooting (CIT) is an online, self-guided version of Cisco's instructor-led course. This course aims to provide networking professionals with the troubleshooting processes on Cisco® routers and Catalyst® switches.

Learning Objectives

To describe processes for diagnosing and correcting WAN problems

Topics Covered

Diagnosing and correcting Frame Relay problems Frame Relay diagnostic commands Frame Relay and show commands Troubleshooting Frame Relay with debug commands Problem isolation in Frame Relay networks Troubleshooting Frame Relay Troubleshooting ISDN layers 2 and 3 ISDN BRI layer 1 Troubleshooting ISDN BRI lower layers Troubleshooting ISDN layer 2 (Q.921) Troubleshooting ISDN layer 2 PPP Troubleshooting ISDN BRI WANs Layer 3 ISDN BRI Troubleshooting ISDN layer 3 Troubleshooting SPIDS Troubleshooting dialers and call numbers Problem isolation in ISDN BRI networks Troubleshooting ISDN BRI Troubleshooting the WAN

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