Course Status:	Released	Courseware Features
Course Language:	English
Course Duration:	4 Hours
Deployment Options:	Online, Interactive CDs, Network, Downloads, Intranet

Audience

Network engineers, network system analysts, and maintenance personnel responsible for troubleshooting network problems; anyone working towards the Cisco Certified Network Professional qualification

Prerequisites

The Interconnecting Cisco Network Devices (ICND) learning path; familiarity with the following learning paths would be advantageous: Building Scaleable Cisco Networks (BSCN), Building Cisco Remote Access Networks (BCRAN),and Cisco: Building Cisco Multilayer Switched Networks (BCMSN)

Course Aim

Cisco Internetwork Troubleshooting (CIT) is an online, self-guided version of Cisco's instructor-led course. This course aims to provide networking professionals with the troubleshooting processes on Cisco® routers and Catalyst® switches.

Learning Objectives

To introduce the student to routing and switching processes and the tools used to troubleshoot them

Topics Covered

Routing and switching processes Cisco routing processes Cisco router switching processes Cisco router switching paths Advanced Cisco router switching processes Debug, ICMP, and error logging Proper use of the debug command Debug-related commands Cisco IOS ping commands Cisco IOS trace commands Using ping and trace commands Using error-message logging on Cisco routers Information for Cisco technical support Cisco router buffers and queues Examining buffers and queues Gathering information for Cisco technical support Core dump, show memory, and show stacks Troubleshooting tools Troubleshooting with diagnostic commands

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