Course Status:	Released	Courseware Features
Course Language:	English
Course Duration:	4 Hours
Deployment Options:	Online, Interactive CDs, Network, Downloads, Intranet

Audience

Network engineers, network system analysts, and maintenance personnel responsible for troubleshooting network problems; anyone working towards the Cisco Certified Network Professional qualification

Prerequisites

The Interconnecting Cisco Network Devices (ICND) learning path; familiarity with the following learning paths would be advantageous: Building Scaleable Cisco Networks (BSCN), Building Cisco Remote Access Networks (BCRAN),and Cisco: Building Cisco Multilayer Switched Networks (BCMSN)

Course Aim

Cisco Internetwork Troubleshooting (CIT) is an online, self-guided version of Cisco's instructor-led course. This course aims to provide networking professionals with the troubleshooting processes on Cisco® routers and Catalyst® switches.

Learning Objectives

To introduce CIT courseware, and introduce students to support resources, troubleshooting methodologies and methods for identifying troubleshooting targe

Topics Covered

CIT learning path plan introduction Introduction to CIT Cisco certifications Support resources General support troubleshooting resources Cisco support technologies CCO resources MarketPlace, TAC, and other resources CCO resources for correcting problems More CCO resources for correcting problems Using troubleshooting methods Using a systematic troubleshooting method Problem-solving models Facts, problems, and possibilities Creating and implementing an action plan Identifying troubleshooting targets Troubleshooting lower-level targets Outputs for show interface and show controllers Output of show interface atm and show interfaces fddi Determining troubleshooting targets Troubleshooting connection-oriented sequences

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