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Installation and Configuration

Course Status:	Released	Courseware Features
Course Language:	English
Course Duration:	5 Hours
Deployment Options:	Online, Interactive CDs, Network, Downloads, Intranet

Audience

Anyone wanting to become a hardware support technician

Prerequisites

Computer service technicians at entry level or with up to 6 months on the job experience

Course Aim

This learning path addresses the topics and objectives students need to know in order to take the A+ Core Hardware exam 220-201. The topics covered include motherboards, CPUs, memory, printers, basic networking, and preventative maintenance as well as configuring, upgrading, troubleshooting, and repairing computer systems.

Learning Objectives

To outline the installation and configuration of hardware components

Topics Covered

IRQ, DMA, and I/O addresses and procedures IRQ, DMA, and I/O addresses Identifying IRQs Peripheral ports, cabling, and connectors Cable types and orientation Pin connections Parallel and serial communication Connecting ports and cables IDE/EIDE and SCSI devices Master/slave configurations Primary and secondary controllers SCSI devices and types SCSI configuration, connections, and compatibility Installing SCSI controller cards and devices Installing devices and upgrading systems Peripheral devices Upgrading and optimizing desktop computers Upgrading and optimizing portable devices Diagnosing and troubleshooting Troubleshooting power supply unit and boot problems Troubleshooting audio, sound, and I/O device problems Troubleshooting equipment and procedures Identifying and solving computer problems Troubleshooting disk drive problems Troubleshooting modem, NIC, and USB problems