Home Company Information Consulting Course Catalog Contact Us Request a Quote Government Corporate
 


We are here to help...
Let us answer your questions.
With easy ways to get the answers you need:
Call Me
Or call us at:
      1-888-742-3214

VoIP
 
   
Course Name: VoIP: Protocols, Design, and Implementation Training
   
Deployment Options: Onsite - Instructor-Led Training
   
Course Duration: 3-4 days depending on audience background and options
   
Related Courses
 
 
Introduction:
 
It is not easy to master VoIP. It’s a complex technology. The introduction and popularity of SIP means truly open system standards and options that are not vendor specific. Added to this, there are many deployment options available. Given this complexity, it’s no surprise that IT and telecom engineers find it hard to determine the optimum design and deployment choices for their environment.

If you are a technical manager or professional, this course will help you understand the concepts, design considerations, and deployment models for VoIP. We will introduce you to the underlying protocols, compression methods, and network impact. We will study the design considerations for distributed locations and remote/home workers. We will also study the physical and application layers regarding gateways, media servers, and endpoints. Planning and design exercises will help you make the bridge from the theory to the applications of VOIP. All in all, the course will help you acquire an in-depth understanding of the VoIP technology.
 
Audience:
 
Communications, systems, and software engineers; network, IT, and marketing/sales professionals; technical or strategy managers or consultants, and others who plan to evaluate, design, build, or work with VoIP etworks, applications, and services.
 
Prerequisites:
 
While there are no specific prerequisites for this course, a technical background and prior exposure to telecommunications or IT issues will be very helpful.
 
Customize it:
 
This 3-4-day VoIP: Protocols, Design, and Implementation course will be customized to your needs and specifications. Eno.com will assist you in identifying those needs and specifications. A word to the wise, there are many vendors of telecommunication training. They will typically have a broad and general course, one size fits all, already developed and just put your organization?s name on the title slide. This minimizes their effort and time investment. At Eno.com, every course is made to your exact and exacting specifications. We help you ensure what you are getting is what you really need even if at the beginning you weren't too sure of what that was. We fit the class to your needs. We never fit you into our standard, one size fits all, class. Please call or e-mail to schedule a no-obligation conference call to help us understand your audience background and training objectives.
 
Objectives:
 

On completing this course, you will be able to:

  • Assess the strengths and limitations of VoIP vis-à-vis traditional telephony
  • Describe the current markets, applications, and network providers for VoIP
  • Understand the key components of a VoIP design and how they fit together
  • Describe the conceptual and theoretical underpinnings of your field
  • Understand the VoIP protocols and their importance to your design
  • Appreciate bandwidth considerations and apply compression methods
  • Characterize VoIP’s impact on your network and QoS
  • Learn VoIP provider concepts
  • Develop a VoIP deployment plan
 
Course Outline
 

Introduction

  • Limitations of traditional telephony
  • VoIP vs. traditional telephony: Advantages and disadvantages
  • History

Commercial Markets and Applications: Why Is VoIP Being Adopted So Readily?

  • Business applications
  • Distributed sites
  • Remote/home workers

The Big Picture: VoIP Systems Architecture

  • Deployment models for VoIP in an enterprise
  • Vendors and the basics of their offerings

Basics of TCP
VoIP Protocols

  • SIP
  • H.323
  • Others

VoIP Compression Methods
VoIP and QoS
etwork Delay considerations
VoIP Devices and Systems

  • Gateways
  • Media servers
  • Application servers
  • Registrars
  • Proxy servers

VoIP Provider/Carrier Considerations and Planning
System Planning and Design

  • Design
  • Wide area networking considerations
  • Migration strategies

VoIP Implementation: Management Best Practices
Disaster Recovery
Security Issues
Troubleshooting in a VoIP Environment
Wrap-up: System View

  • Putting it all together
  • End-to-end performance
  • Future of VoIP communications

(Optional) Action Learning Workshop (third day)

  • Develop a high-level design
  • Use appropriate tools (Internet connection required) to size network requirements
  • Build endpoint requirements plan
  • Data network impact considered
  • Select deployment model and procurement requirements
 
Other Expertise:
 
 

For organizational purchases, please send us a message at salesinfo@eno.com or complete and submit this form .