Course Name:	NGOSS/eTOM/SID Fundamentals- Telecom Operation Map (TOM) Training
Course Duration:	2 Days
Deployment Option:	Onsite Training
Course Price:	$1499.00

Who Should Attend:

Those who require knowledge of the evolution of the TeleManagement Forum's initiatives. Suitable for telecom professionals, Managers and Sales Staff requiring thorough NGOSS, eTOM and SIDknowledge.

Prerequisites:

Basic Knowledge of Wireless Communications.

Course Description:

This training provides attendees with an introduction to the TeleManagement Forum's the New Generation Operations Systems and Software program (NGOSS), enhanced Telecom Operations Map (eTOM), and Shared Information and Data Model (SID).

Course Objectives:

Upon completion of this course, the participant will: TM Forum Strategic Direction The NGOSS Business Process Map The Service-Oriented Approach to System Design and Development of NGOSS Enhanced Telecom Operations Map (eTOM) Neutral Reference Points: internal process reengineering needs, partnerships, alliances, and general working agreements with other providers The NGOSS Information Model Shared Information and Data Model (SID) SID business-oriented perspective of the information and data Enterprise Architecture using the eTOM and SID Integrating the eTOM and SID eTOM and SID/SIM in real world projects UML Class Models The NGOSS Architecture Guidelines Technology Neutral Architecture (TNA) and Contract Interface The NGOSS Conformance Criteria Compliance Tests

Course Outline:

What is Enterprise Architecture? Strategy and Planning Business Architecture System Architecture Data Architecture Solution Design Solution Development Solution Deployment Enterprise Architecture and NGOSS Business Process Modeling System Architecture Framework Enterprise Data Model IT Architecture Framework Scope Business System Technology Strategy, Infrastructure & Product Operations Enterprise Management Architecture Models used by Service Providers eTOM - Enhanced Telecoms Operations Map Business Process Modeling SID Framework Input to Enterprise Data Model Functional Architecture Framework IT Architecture Framework System Maps and Local Architecture Enterprise Architecture using the eTOM and SID Eno Roadmaps Enterprise Architecture Framework Target Architecture Roadmaps Network and Service Management Requirements Role of NGOSS Role of eTOM Impact of SID eTOM and SID Models Architect and create links between eTOM and SID Introduction to NGOSS Business processes Business process flows Business application contracts Shared data and information Reference code and interfaces NGOSS: Lifecycle NGOSS: Views - Goals, Policy, Process & Information NGOSS: Management & Framework Services NGOSS: Security & Compliancy NGOSS: Case Study NGOSS Elements Business Process Map – eTOM Shared Data Model - SIM/SID Integration Framework --TNA, Contract Interface Conformance -Compliance Tests eTOM eTOM Business Process Framework eTOM in NGOSS Case Study: Modeling an End-to-end Flow Using eTOM for Business-to-Business Interaction Linking eTOM and SID eTOM in EU Collaborative eTOM in a Merged Business NGOSS and the SID Benefits of SID and NGOSS SID Concepts and Key Definitions SID as a Framework of Frameworks SID Objectives Views of the SID A business view A systems view The SID as an information model Independent of platform, language and protocol Multiple data models Entities Associations Attribues Business views and behaviors SID and NGOSS SID Framework SID domains and Aggregate Business Entities (ABE) Root Business Entities Business Interaction & Agreement Customer SID and eTOM Using the SID Rational Rose models Using and Extending the SID SID Business View Business View of the SID Domain-Specific Addenda Common Business Entities Addendum Customer Product Service Resource The SID Business Framework Product Market/Sales Enterprise Strategic Product Portfolio Plan Product Specification Applied Customer Billing Rate Supplier/Partner Performance Market Strategy and Plan Product Usage Statistic Supplier/Partner Payment Market Segment Product Performance Resource Specification Supplier/Partner Bill Inquiry The SID System Framework SID Concepts and Principles Party Location (Place) Interaction Agreement Calendar Project Policy Customer Customer Order Product, Service, Resource Product Offering Product Service Resource