Course Name: HP OpenView operations for Windows II (advanced administration) Training
   
Deployment Options: Onsite - Instructor-Led Training
   
Course Duration: 5 Days
   

Introduction:
 
This 5-day course is for Computer System Administrators, and others, who already have some experience with the HP OpenView Operations for Windows (OVOW) product. Students will build on their existing knowledge of OVOW and learn how to effectively utilize advanced OVOW features. Students will also learn to configure OVOW for interoperability and integration with other OpenView products, including NNM, OVIS, Service Desk and MS Cluster. This course is 50% lecture and 50% hands-on labs.
 
Customize it:
 
This 5-day HP Openview course will be customized to your needs and specifications. Eno.com will assist you in identifying those needs and specifications. A word to the wise, there are many vendors of HPOV training. They will typically have a broad and general course, one size fits all, already developed and just put your organization’s name on the title slide. This minimizes their effort and time investment. At Eno.com, every course is made to your exact and exacting specifications. We help you ensure what you are getting is what you really need even if at the beginning you weren’t too sure of what that was. We fit the class to your needs. We never fit you into our “standard”, one size fits all, class.
 
Audience:
 
  • OVO Customers: System or network administrators who are responsible for configuring and maintaining OpenView Operations for Windows
  • OpenView Channel Partners: Consultants, system architects, integrators and planners
  • HP Software Engineers involved in pre-sales and post-sales
 
Prerequisite
 
  • HP OpenView operations for Windows I (Administration) (H6778S)
  • Windows 2000 or Windows Server 2003 Administration and Security experience
  • Knowledge of TCP/IP, COM/DCOM, scripting and MCSE is desirable
 
Course Objectives:
 
  • Learn how to effectively utilize advanced OVOW features such as:
  • Advanced policy management and scripting
  • Message forwarding to other applications
  • Flexible management capabilities
  • Interoperability with OVO-UX
  • Database management
  • Security and auditing
  • Using OVOW in a cluster
  • Use advanced features of OVO for Windows, such as advanced policy management techniques, database management, security configuration, node configuration, and message forwarding
  • Configure OVO for Windows interoperability and integrations with OVO for Unix, NNM, OVIS, ServiceDesk, etc.
  • Create advanced policy rules using scripting
  • Install and use OVOW in a Microsoft Cluster

Learn to use interoperation and integration capabilities to enable OVOW to work with other OpenView products

 
Course Outline
 

Introduction

  • Introduction to OVOW and basic concepts
  • Architecture
  • OVOW processes
  • Data flow for messages, actions, policy deployment and performance data

WMI

  • Detailed architecture of WMI
  • Concepts and implementation of WMI policies in OVOW
  • How to extend OVOW functionality with WMI
  • Compare WMI in Threshold Monitors and WMI policies

Security

  • Accounts used in OVOW
  • Security of tools and instrumentation
  • Applying security in various scenarios
  • Using auditing for added security

Message Forwarding

  • Learn to configure events: 1) to get messages to a 3rd party external application, and 2) for trouble-ticket or paging notification schemes
  • Intercepting OVOW messages through WMI for integration with applications

Agent-based Flexible Manager Concepts

  • Scalability of OVOW
  • Message flow between Agent and Manager: control and redirection
  • Backup servers, competence centers and follow-the-sun management schemes
  • Example of a Flexible Management Policy that uses Time Templates and Competence Center concepts

Server Based Flexible Management Concepts

  • Use OVOW Servers to forward messages to each other, and to OVO/UX Servers
  • Forward selected messages to a single OVO/UX management server, and test out remote execution of Commands in the policy

Service Reporting

  • Creating relevant service views: advanced service configuration
  • How to ensure OVOW can create reports on your custom Services
  • Creating a Service Logging Policy

Auto-deployment

  • How OVOW uses auto-deployment with services and the Windows SPI
  • How Auto-deployment can be modified or disabled
  • Add nodes to a new Node Group with policies added for new services; deploy policies to systems
  • Node Information Policies
  • How to create managed node settings through the nodeinfo file
  • Control behavior of the OVOW Agent
  • Turn on tracing
  • Enable special message requirements, modify buffering, etc.
  • Test out successive changes to the nodeinfo Policy

Database

  • Things you should know about the OVOW OpenView SQL database
  • Upgrading the MSDE installation of OVOW to full SQL database
  • Configuring a remote database
  • Using database utilities, such as osql

Advanced Policies and Scripting

  • Policy and message troubleshooting
  • Extending policies through scripting
  • Ensuring that policies do a good job of getting messages into the browser and what to do if they go missing
  • Using local logging
  • How to customize policies to give exactly the info you need, through scripting
  • Developing your scripting skills
  • Use of Microsoft scriptomatic tool

Integration

  • How to integrate OVOW with other OpenView products, such as NNM and OVIS

Service Management

  • What is ITIL and the best practices of Service Management?
  • How these infrastructure management tools lead to the next level of service management
  • Introduction to ServiceDesk, a tool to track service management

ServiceDesk Integration

  • OVOW and ServiceDesk integration
  • Information about changes to the latest versions of OVOW and ServiceDesk

OVOW in a clustered environment

  • Introduction to MS Cluster
  • How OVOW works in a cluster
  • Installing OVOW on clustered systems
 

For organizational purchases, please send us a message at salesinfo@eno.com or complete and submit this form .

 
Other Expertise:
 
 

Copyright E and A Information Services. All Rights Reserved.
Home About ENO.Com Clients Site Map Press Room Contact Us at 1-888-742-3214 CustomerService Search Consulting Onsite Training Course Catalog Partners Resources Products and Services Solution by Industry Request Information Shopping Center Customer Service About Eno.Com Careers at ENO.com Legal Notices Privacy Policy