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| Course Name: |
HP OpenView operations for Windows (Operators) Training |
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| Deployment Options: |
Onsite - Instructor-Led Training |
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| Course Duration: |
2 Days |
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| Introduction: |
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| This 2-day course presents an end-user view of the functionality of OpenView Operations for
Windows®, version 7.5. It covers the interaction with both the native console and the web console, and teaches
students how to work with the messages that are typically seen. This lecture and lab course provides extensive
hands-on experience with both user interfaces. |
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| Customize it: |
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| This 2-day HP Openview course will be customized to your needs and specifications. Eno.com will
assist you in identifying those needs and specifications. A word to the wise, there are many vendors of HPOV training.
They will typically have a broad and general course, one size fits all, already developed and just put your organization’s
name on the title slide. This minimizes their effort and time investment. At Eno.com, every course is made
to your exact and exacting specifications. We help you ensure what you are getting is what you really need even
if at the beginning you weren’t too sure of what that was. We fit the class to your needs. We never fit you
into our “standard”, one size fits all, class. |
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| Audience: |
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Customers who will be using OpenView Operations for Windows (OVOW) as end users
This course also provides an overview of the general user functionality for those interested in its capabilities |
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| Prerequisite |
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- Understanding of Windows at the user level
- Knowledge of other operating systems to be managed is an advantage
- Familiarity with common Windows administration tools, the Control Panel, Task Manager, Performance
Monitoring and Networking
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| Course Objectives: |
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This course will enable OVOW operators to rapidly become effective in their use of the functionality
provided through the application
- Handle messages received in the native console and the web console
- Use information provided with the messages to resolve problems
- Understand the service views presented in the consoles
- Execute remote actions, commands and tools using the user interface
- Use tools to extend troubleshooting capabilities in the managed environment
- Work with graphs and reports to obtain effective information from managed nodes in the network
- Gain a basic understanding of how messages are generated
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| Course Outline |
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HP OpenView Operations for Windows Fundamentals
- Course agenda
- OVO for Windows
- Management challenge
- Service management
- What does OVOW do?
- Typical node and message management scenario
- Overview of the two console interfaces
Working with the web console
- Starting up OVOW
- Navigating the web console
- Status colors
- Managed Nodes
- Reports
The message browser
- How events generate message
- Message properties
- Executing actions
- Using annotations and instructions
- Acknowledging messages
- Filtering the message view
- The status view
- Customizing the console
- Getting help
The native console
- Context sensitive Help
- MMC and the native console
- Message properties
- Handling messages in the native console: actions, annotations, instructions, acknowledging
- Filtering messages
- Reports, graphs and Tools overview
- Introduction to the service map view
The service view
- Navigating the service maps
- Working with root cause and impacted services
- An introduction to status propagation
- Comparing the status view in the web console
Working with tools
- Finding tools in the native console
- Executing tools and obtaining output
- Associating tools with nodes and services
Using reports and graphs
- Viewing reports from the web console and the native console
- Printing reports from both consoles
- Using standard graphs in the native console
- Creating custom graphs
What are these policy things anyway?
- An introduction to policies
- High-level overview of how policies are configured to monitor events
- Deploying a simple policy to see Windows Event Log entries
- Viewing the policy inventory
- Enabling/Disabling and removing policies
- Working with policies in the web console
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For organizational purchases, please send us a message at  salesinfo@eno.com
or complete and submit this form .
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| Other Expertise: |
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