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| Course Name: |
HP OpenView operations for operators UNIX Training |
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| Deployment Options: |
Onsite - Instructor-Led Training |
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| Course Duration: |
2 Days |
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| Introduction: |
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| This two-day course covers the skills needed to operate a heterogeneous computing environment
using the HP OpenView Operations (OVO) product. It covers specific procedures necessary to process messages sent
by various systems and provides hands-on experience using OVO to isolate and troubleshoot problems. Emphasis is
on the use of the Java GUI interface. |
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| Customize it: |
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| This 2-day HP Openview course will be customized to your needs and specifications. Eno.com will
assist you in identifying those needs and specifications. A word to the wise, there are many vendors of HPOV training.
They will typically have a broad and general course, one size fits all, already developed and just put your organization’s
name on the title slide. This minimizes their effort and time investment. At Eno.com, every course is made
to your exact and exacting specifications. We help you ensure what you are getting is what you really need even
if at the beginning you weren’t too sure of what that was. We fit the class to your needs. We never fit you
into our “standard”, one size fits all, class. |
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| Audience: |
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| This course is recommended for system operators or anyone who needs an overview of the capabilities
of the OVO product. |
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| Prerequisite |
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- Fundamentals of the UNIX system (51434S) or equivalent experience.
- Knowledge of Microsoft Windows NT and TCP/IP networking (desirable).
- Hands-on systems operation experience in a networked environment
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| Course Objectives: |
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You will gain the skills needed to:
- Perform basic operational tasks in a heterogeneous systems environment
- Use OVO on a daily basis
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| Course Outline |
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Overview
- Evolution of IT management
- What is expected from IT?
- What is HP OpenView and HP OpenView operations?
- The HP OpenView building blocks
- Phases for event processing
- OVO user roles
- Task orientation
- The OVO enterprise console
- Message groups and application desktop
- JAVA-based operator GUI
- Manager-agent paradigm
- OVO advanced features
- OVO product structure (HP-UX and SUN)
The Java GUI
- How to start and use the GUI
- Menu bar and toolbar buttons
- Navigation tools in the GUI
- The workspace pane
- The message browser and message browser Windows
- Getting information about messages
- Properties of a message
- The service view
OVO operator tasks
- Overview of OVO operator tasks
- OVO message concepts
- Problem processing flow
- Problem notification, investigation, and resolution
- Document and close
- A message is received
- Message browser columns
- Getting more information and following the instructions
- Executing an operator-initiated action
- Using an application to check processes
- Filters
- History browser
- Working with messages
- Instructions versus annotations
- Automatic and operator initiated action
- How to use applications
- Customized startup
- The broadcast command
- External services and escalation
- External notification service
- Trouble ticket system
- Message escalation
- Generating and viewing reports
Working with service navigator
- Service navigator graph window
- Understanding propagated severity
- Resetting status in the service navigator
- Viewing services from the service tree
- Get root cause
- Get impacted services
- Using applications and actions with services
- Service properties
- Changes in service configuration
Customizing the Java GUI
- Workspace contents
- Displaying data - graphing types
- Modifying the message browsers
- Adding shortcuts
- Adding a new workspace window
- Changing the GUI appearance
- Tailored set of applications
- Web page integration configuration
- Changing message pop-ups
- Console session settings
- Changing the operator password
OVO Motif GUI
- OVO Operator Motif Windows
- Getting help and information in OVO
- Using the message browser
- Message browser layout window
- Using views
- Save and re-use browser settings
- Save/print browser contents
- Review past messages
- Application desktop Window
- OVO broadcast command
- Customizing startup
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For organizational purchases, please send us a message at  salesinfo@eno.com
or complete and submit this form .
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| Other Expertise: |
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