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Course Name: HP OpenView operations for UNIX I (Administration) Training
   
Deployment Options: Onsite - Instructor-Led Training
   
Course Duration: 5 Days
   
Introduction:
 
This five-day course is the first of two courses (H4356S + H4357S) on HP OpenView Operations (OVO) 8.x for UNIX. Learn how to effectively monitor, control, and report on the health and performance of your heterogenous IT environment by using OVO for UNIX.
 
Customize it:
 
This 5-day HP Openview course will be customized to your needs and specifications. Eno.com will assist you in identifying those needs and specifications. A word to the wise, there are many vendors of HPOV training. They will typically have a broad and general course, one size fits all, already developed and just put your organization’s ame on the title slide. This minimizes their effort and time investment. At Eno.com, every course is made to your exact and exacting specifications. We help you ensure what you are getting is what you really need even if at the beginning you weren’t too sure of what that was. We fit the class to your needs. We never fit you into our “standard”, one size fits all, class.
 
Audience:
 
  • NNM Channel Partners: Consultants, system architects, integrators and planners
  • NNM Customers: System and network administrators
  • HP Software Engineers involved in pre-sales and post-sales
 
Prerequisite
 
  • Fundamentals of the UNIX system (51434S) or equivalent experience
  • HP-UX system & network admin. I (H3064S) or equivalent experience
  • POSIX shell programming (H4322S) or equivalent experience
  • Introduction to HP OpenView products and integration (H9739AAE)
 
Course Objectives:
 

You will gain the skills needed to:

  • Create workspaces for the operational staff that are aligned with their job responsibilities
  • Maintain an OVO installation
  • Use OVO on a daily basis
  • Monitor your systems and applications in the way you need them monitored
 
Course Outline
 
Enterprise Management Solutions
What is IT Service Management?
HP IT Service Management Reference Model Process groups (how we get there)
HP OpenView Building Block Architecture
Introduction to HP OpenView Operations (OVO)
The basic features of OVO
Service Navigator
HP OpenView reporter
Smart Plug-Ins
Event correlation services concepts
HTTPS agents
Contrasting the roles of the operator and administrator in OVO
The OVO Operator
Role of the OVO operator
The working environment and daily tasks of the OVO operator
Features of the OVO operator GUI
The Java-Based GUI
Installing and starting the Java-based GUI
Using the different components of the Java-based GUI to perform operational tasks
Filtering messages with the Java-based message browser
Running applications from the Java-based GUI
Using Service Navigator
Concepts of managing services within OVO
How service hierarchies are related to operator responsibilities
Components of the Service Navigator GUI
Using the Service Navigator to show root cause and impacted services associated with a problem
OVO administrator
OVO architecture at a high level
OVO administrator windows
Setting up message groups
Setting up applications and applications groups
Starting and stopping the management server and managed nodes
Sending messages to operators
Changing the administrator's password
Creating operator workspaces
Creating an operator account using resources from three banks
Explaining the purpose of a bank
Registering a node in the node bank
Performing a simple installation of an agent
Creating and populating a node group
Creating a message group
Additional workspace elements
Configuring the operator account, along with its responsibilities and applications
Configuring user profiles
Registering nodes for external events
Organizing nodes using node layout groups
Providing alternative organizations of nodes for presentation purposes
Informing operators whose configuration has changed
Creating new desktop applications
Organizing applications into application groups
Creating new applications
Distinguishing between OpenView applications and OpenView services
Overview of system and application monitoring
Message source types
Using a template
Basic template configuration steps
Manage template groups and multiple templates
Monitoring log files
Log file monitoring
Creating a log file template
Template configuration
Log file encapsultor process flow
Define source and defaults
Discriminating between log messages
Creating conditions to distinguish lines in a log file
Generating messages with differing attributes, based on the incoming msg_text
Specifying lines to be ignored in a log file
Testing the use of the conditions
Pattern matching
Using pattern matching rules and expressions in conditions to extract patterns into variables, which can then be used in message text and actions
Testing pattern matching and variable substitution using opcpat
Configuring message action
Configuring automatic and operator-initiated actions
Configuring predefined instructions or dynamic instructions for the operator
Configuring a notification service
Configuring a link to a trouble ticket system
Configuring a physical console link to a system managed by OVO
More on message configuration
Configuring binary logfiles
Describing uses of logfile discovery
Creating and viewing custom message attributes
Describing a mechanism for dealing with overlapping templates
Enabling and disabling templates on a managed node
Message interceptor opcmsg
Configuring and installing a message interceptor template
Using the opcmsg command and all its parameters
Using multiple message interceptor templates for one application
SNMP trap interceptor
Configuring and distributing an SNMP trap template
How OVO processes SNMP traps after they arrive on a management server
The distributed event interception models, and how to avoid duplicate messages when using them
Threshold monitoring
The different types of monitoring
Configuring and distributing a Threshold Monitoring template
How message generation works with the different monitoring types
Using the opcmon command, along with its parameters and options
Embedded performance component
The OVO embedded performance component and the OV performance agent
The basic architecture of the performance component
Configuring thresholds for performance component metrics
Scheduled actions template
Configuring and distributing scheduled action templates
The purpose and properties of the templates
ode configuration
Managing nodes
HTTPS vs. DCE communication
Basic agent installation
The OV core ID
OVO self-monitoring
Managing DHCP nodes
OVO backup
The two types of backup
Performing offline and online backups
Integrating OVO backup with Network Node Manager
Basic OVO troubleshooting
Possible trouble areas
File system structures
Management server log files
Troubleshooting process and scenarios
 

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