Course Name: HP OpenView Network Node Manager for operators Training
   
Deployment Options: Onsite - Instructor-Led Training
   
Course Duration: 2 Days
   

Introduction:
 
This 2-day course guides you through the user interface for HP OpenView Network Node Manager (NNM) 7.5 and provides valuable information on using maps, submaps, objects, and symbols. You will gain experience working with simple network management protocol (SNMP), management information base (MIB), events, and alarms.
 
Audience:
 
Network operators.
 
Prerequisite
 
Students should be network operators who have basic UNIX or Windows backgrounds, plus basic networking experience.
 
Course Objectives:
 

After completing this course you will be able to:

  • Use the NNM product to monitor and troubleshoot a networked environment.
  • Rapidly identify and address problems, thus reducing downtime and increasing system utilization.
  • Use the NNM monitoring tools to obtain the information necessary to use networked devices at optimal performance and efficiency.
  • Describe the basics of Simple Network Management Protocol (SNMP).
  • Understand IT Service Management, the Management Information Base (MIB), and the basic components of NNM.
  • Know how to create, modify and delete maps, submaps and alarms.
 
Course Outline
 

Introducing Network Node Manager

  • The network management model
  • A network management protocol SNMP
  • The management information base

Introducing the NNM User Interfaces

  • Describe the basic troubleshooting path for management by exception
  • Start Network Node Manager Home Base
  • Launch Dynamic Views from Home Base, the Alarm Browser, or the Tools menu
  • Compare operation with ovw
  • Viewing Your Environment with Dynamic Views

Interpret visual cues used in Dynamic Views

  • Access and sort information in Active Tables
  • Expand only relevant areas of displays
  • Print a diagram

Viewing Your Environment with ovw

  • Map and submap operations
  • IP Submap hierarchy
  • Visual cues in ovw
  • Retrieving an object's attributes

Creating and Customizing Maps

  • Creating a new map
  • Customize map background, layout, etc.

Viewing Your Environment with the Network Presenter

  • Access maps from the Network Presenter
  • Differences between Network Presenter and ovw
  • Open a map other than the default map from the Network Presenter
  • Troubleshooting the Network Presenter

NNM Tools for Monitoring and Troubleshooting

  • Test basic connectivity
  • Check the configuration of a device
  • View connectivity in your network
  • Configure the NNM grapher
  • Identify unused IP addresses
  • View nodes connected to a device using Neighbor View

Using Problem Diagnosis

  • List the components of Problem Diagnosis
  • List the requirements for Problem Diagnosis
  • Start the Problem Diagnosis view
  • Configure endpoints
  • Read a Path Map, Path Detail and Trek Detail diagram
  • Describe Problem Diagnosis’ brownout alarms

Viewing Alarms

  • Browse and acknowledge alarms
  • Access correlated alarms
  • Access a graphical view of the node in an alarm
  • Viewing Automatic Web Reports
  • View the reports from the web Reporting interface

Exploring and Using MIB Data

  • Describe the purpose and structure of a MIB
  • Distinguish between MIB objects and instances.
  • Loading additional MIBs for management
  • Browsing MIB data on a node

Networking Review

  • The Open Systems Interconnection (OSI) model
  • Protocols
  • Device addressing
  • Link level addressing (LLA)
  • Internet (IP) addressing
  • Address resolution protocol (ARP/RARP)
  • Hardware of the OSI model
  • Subnets

NNM Processes and Databases

  • Describe the interaction between the processes, services, GUIs, databases and data warehouse
  • Identify processes associated with the user interfaces
  • Describe and use the troubleshooting commands for the NNM databases
  • Describe where NNM files are stored and how to access them
  • Configure Universal Path Names
  • Distinguish between the various NNM databases and view their contents
  • Describe the difference between objects and symbols
  • Describe how Extended Topology integrates with NNM

Backing up NNM Data

  • Back up NNM data
  • Restore NNM data
  • Operational and analytical data
  • Troubleshoot backups
 

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