F5

Introduction:

This two-day course gives networking professionals hands-on knowledge of how to troubleshoot a BIG-IP LTM system using a number of troubleshooting techniques and troubleshooting and system tools. This course includes lectures, labs, and discussions. Note: This course is intended for experienced users of the BIG-IP family of products and participants should have passed the BIG-IP LTM Essentials certification test or successfully completed the BIG-IP LTM Essentials

Audience:

This course is intended for system and network administrators responsible for troubleshooting and supporting BIG-IP LTM systems.

Prerequisites:

Successful completion of BIG-IP LTM Essentials or passing Prometric exam F50-511 Students should understand: Common network terminology TCP/IP addressing and routing Internetworking concepts Common elements of WAN and LAN environments In addition, students should be proficient in: Basic PC operation and application skills, including operating a CD drive, keyboard, mouse and Windows OS, Basic Web browser operation (Internet Explorer is used in this class).

Customize it:

This 2-3-day BIG-IP Troubleshooting course will be customized to your needs and specifications. Eno.com will assist you in identifying those needs and specifications. A word to the wise, there are many vendors of IT security training. They will typically have a broad and general course, one size fits all, already developed and just put your organization?s name on the title slide. This minimizes their effort and time investment. At Eno.com, every course is made to your exact and exacting specifications. We help you ensure what you are getting is what you really need even if at the beginning you weren't too sure of what that was. We fit the class to your needs. We never fit you into our standard, one size fits all, class.

Objectives:

By the end of this course, the student will be able to troubleshoot the BIG-IP LTM system using: Configuration Project Architecture In addition, the student will be able to create and submit a support case.

Course Outline and Labs Taught

Module 1: Course Overview Course Overview Installation and Setup Labs Module 2: The Problem Determination Process Define the Problem Identify Possible Causes Define Hypotheses Develop Test Plans Troubleshooting Questions Lab Module 3: F5 Support Support Overview Ask F5 Support Cases qkview Software Version Policy System Upgrades: CRs, Hotfixes, Releases Install Maintenance Hotfix Lab EUD and RMA Module 4: Product Architecture Architecture Overview SCCP Details SCCP Lab Switch Board Host Subsystem Module 5: Troubleshooting – Bottom to Top Architecture Overview Layer 1 Tool Layer 2 Tools Leyer 3 Tools netstat tracepath telnet bigtop Lower Layer Lab top watch Additional bigpipe commands End-User Diagnostics EUD Lab Module 6: Troubleshooting Tools tcpdump tcpdump Lab Fiddler Fiddler Lab Wireshark Wireshark Lab. Kdiff3 Kdiff3 Lab Capture and Analysis Tool Lab ssldump ssldump Lab openssl curl curl Lab Module 7 Logs & Notification System Log Configuration Log Files Remote Syslog Notification Remote System Log Server Lab The Alertd Process LCD Notification SNMP Notification SNMP Trap Lab EMail Notification Module 8: Troubleshooting Labs Project #1 Project #2 Project #3 Project #4 Project #5 Project #6 Project #7

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