Introduction:

CompTIA's A+ certification is the industry standard for validating the foundational skills needed by today's computer support professionals. This international vendor-neutral certification requires that you pass a minimum of two exams: the required CompTIA A+ Essentials Exam and a specialized elective exam. In this instructor-led, lecture-only course, you will focus on preparing for the Essentials Exam 220-601 and the elective IT Technician Exam 220-602. With a particular focus on certification exam preparation, you'll gain the needed knowledge of basic computer hardware and operating systems. You'll cover the essential principles of installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing, and preventive maintenance, and you'll learn elements of soft skills, security, and customer interaction. Instructor-led practices and quizzes help reinforce course concepts and exam readiness

Customize it:

This 5-6-day A+ course will be customized to your needs and specifications. Eno.com will assist you in identifying those needs and specifications. A word to the wise, there are many vendors of A+ training. They will typically have a broad and general course, one size fits all, already developed and just put your organization’s ame on the title slide. This minimizes their effort and time investment. At Eno.com, every course is made to your exact and exacting specifications. We help you ensure what you are getting is what you really need even if at the beginning you weren’t too sure of what that was. We fit the class to your needs. We never fit you into our “standard”, one size fits all, class.

Objectives:

What You'll Learn Prepare for the 2006 A+ IT Technician certification exam Personal computer components Operating system technologies Communicate with customers in a professional manner Peripheral and system components Network technologies and communications Laptop and portable computing device components Support printers and scanners Fundamentals of personal computer security

Course Outline

1. Personal Computer Components System Unit Components Storage Devices Personal Computer Connection Methods 2. Operating System Fundamentals Personal Computer Operating Systems Windows User Interface Components Windows File System Management Windows System Management Tools 3. PC Technician Professional Best Practices Tools of the Trade Electrical Safety Environmental Safety and Materials Handling Perform Preventative Maintenance Diagnostics and Troubleshooting Professionalism and Communication 4. Understanding Peripheral Components Display Devices Input Devices Adapter Cards Multimedia Devices 5. Understanding System Components Storage Devices Power Supplies Memory CPUs System Boards 6. Maintaining and Troubleshooting Peripheral Components Display Devices Input Devices Adapter Cards Multimedia Devices 7. Troubleshooting System Components Storage Devices Power Supplies Memory CPUs System Boards 8. Understanding Operating Systems Microsoft Windows How to Upgrade Windows How to Add Devices to Windows How to Optimize Windows 9. Maintaining and Troubleshooting Microsoft Windows Operating System Utilities How to Maintain Windows How to Maintain and Troubleshoot Windows 10. Network Technologies Network Concepts Network Communications Network Connectivity Internet Technologies 11. Understanding Network Connections Network Connections Web Browsers 12. Laptops and Portable Computing Devices Laptop and Portable Computing Device Components Identify Laptops and Portable Computing Devices 13. Supporting Printers and Scanners Printer and Scanner Technologies Printer and Scanner Components Printing and Scanning Processes 14. Personal Computer Security Concepts Security Fundamentals Security Protection Measures Data and Physical Security Wireless Security Social Engineering 15. Practices, Quizzes, and Examination Preparation Review of the CompTIA A+ Exam Objectives and Structure Daily Practices and Quizzes to Reinforce Concepts Learned

For organizational purchases, please send us a message at salesinfo@eno.com or complete and submit this form .

Other Expertise:

Oracle Applications Training and Consulting Peoplesoft Applications Training and Consulting SAP Applications Training and Consulting Security Technologies Training and Consulting Telecommunications Training and Consulting Wireless Technology Training and Consulting