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CITRIX

 
   
Course Name: Citrix XenApp (Presentation Server 4.5): Support - CTX-1264 Training
   
Deployment Options: Onsite - Instructor-Led Training
   
Course Duration: 3 days depending on audience background and options
   
Related Courses
 
 
Introduction:
 
This course provides learners with the skills necessary to monitor, maintain and troubleshoot etwork environments running Citrix XenApp (Presentation Server™ 4.5) software. Learners are introduced to the tools used to monitor the Presentation Server farm, record farm activity and generate reports. This course provides learners with the skills necessary to maintain data and server integrity and to scale, optimize and troubleshoot the Presentation Server farm.

Certification:

This course prepares learners to take the Citrix Presentation Server 4.5: Support exam (264), a requirement for the Citrix Certified Enterprise Administrator (CCEA) for Citrix Presentation Server 4 certification.
 
Audience:
 
This course is intended for IT professionals, such as server, network, system and help desk administrators familiar with Microsoft® Windows Server™ 2003 environments. System engineers, analysts, consultants, architects and Citrix Solution Advisors are appropriate candidates for this course.
 
Prerequisites:
 
  • Working knowledge of Microsoft Windows Server 2003 with Terminal Services
  • Working knowledge of the architecture and administrative tasks associated with Citrix Presentation Server 4.5
  • Citrix Presentation Server 4.5: Administration - CTX-1259 (course 6750)
  • Citrix XenApp 5 for Windows Server 2003: Administration - CTX-1259CI
 
Customize it:
 
This 3-day Citrix course will be customized to your needs and specifications. Eno.com will assist you in identifying those needs and specifications. A word to the wise, there are many vendors of Citrix training. They will typically have a broad and general course, one size fits all, already developed and just put your organization?s ame on the title slide. This minimizes their effort and time investment. At Eno.com, every course is made to your exact and exacting specifications. We help you ensure what you are getting is what you really need even if at the beginning you weren't too sure of what that was. We fit the class to your needs. We never fit you into our standard, one size fits all, class.
 
Objectives:
 

What You'll Learn

  • Determine when and how to use monitoring tools to administer network environments running Presentation Server software
  • Configure metrics, alarms, and Health Monitoring and Recovery tests
  • Plan and optimize the server farm
  • Monitor and troubleshoot connectivity to the data store
  • Monitor and troubleshoot the Citrix IMA Service and the ICA communication channel
  • Troubleshoot session initialization, client settings, and Application Streaming sessions
  • Monitor and troubleshoot published and streamed applications
  • Determine how Citrix and Active Directory policies are applied and troubleshoot unexpected policy results
  • Monitor, optimize, and troubleshoot printing and printing policies
  • Monitor, optimize, and troubleshoot Web Interface and Secure Gateway
 
Course Outline
 
1. Supporting Presentation Server
•Presentation Server Components
•Presentation Server Communication
•Services Used by Presentation Server
•Monitoring and Support Tools

2. Monitoring the Server Farm
•Server Farm Monitoring
•Session InformationSession Management Options
•Metrics, Alarms, and Alerts
•Health Monitoring and Recovery
•Command-Line Utilities
•QUERY Commands
•DSMAINT Command

3. Optimizing and Troubleshooting the Server Farm
•Server Capacity
•Network Optimization
•Server Farm Optimization
•Server Farm Troubleshooting

4. Supporting the Data Store
•Data Store Access Methods
•Data Store Monitoring
•IMA Service Monitoring
•Database Tools
•Data Store Maintenance and Optimization
•Database Troubleshooting

5. Optimizing and Troubleshooting Clients
•Client Connection Process
•Troubleshooting Session Initialization
•Citrix Application Streaming Sessions
•Troubleshooting Streaming Sessions

6. Supporting Published Applications
•Application Loading
•Application Optimizations
•Virtual Memory Optimization
•Application Monitoring
•Server Resource Monitoring
•Application and Network Configuration Monitoring
•Security Configuration Monitoring
•Application Compatibility
•Application Test Environment
•Application Troubleshooting

7. Managing Policies
•Active Directory Policies
•Active Directory Policy Management
•Citrix Policy Management
•Troubleshooting Policies
•ICA Client Policy Configuration

8. Optimizing and Troubleshooting Printing
•Print Optimization
•Printing Path for Auto-Created Printers
•Print Server and Driver Settings
•Universal Printing

9. Optimizing and Troubleshooting Web Interface
•Web Interface Communications
•Web Interface Configuration Methods
•Web Interface Configuration Server
 
Other Expertise:
 
 

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