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Ten Tools for Quality

DFV001

English

Audience Details:

2

Some familiarity with planning, analysis, and interpretation of workplace data

All employees

The learning path describes tools and techniques that can help employees at all levels begin and sustain quality improvement efforts in the workplace. The tools explained are check sheets, criteria-rating forms, matrix diagrams, affinity diagrams, cause and effect diagrams, pareto charts, process flow charts, histograms, run charts, and control charts.

After learning this courses you should be able to:

To describe when and how to use check sheets, criteria-rating forms, matrix diagrams, affinity diagrams, cause and effect diagrams, pareto charts, process flow charts, histograms, run charts, and control charts

Hands on pratice - Simulations

Course Structure: Unit Titles and Topics Covered

Tools for analyzing workplace data
Check sheets
Criteria-rating forms
Matrix diagrams
Affinity diagrams
Tools for analyzing problems and their causes
Cause and effect diagrams
Pareto charts
Tools for analyzing processes
Process flow charts
Histograms
Run charts
Control charts

Curriculum Info:

Interpersonal Skills

Personal Use License Price $239.00

Contact your Eno Learning Consultant or call 877-298-1322 to order. For organizational purchases, please contact the sales office nearest you.

Available online or Multimedia CDs

	Ten Tools for Quality
	DFV001
	English

Audience Details:
	2
	Some familiarity with planning, analysis, and interpretation of workplace data
	All employees
	The learning path describes tools and techniques that can help employees at all levels begin and sustain quality improvement efforts in the workplace. The tools explained are check sheets, criteria-rating forms, matrix diagrams, affinity diagrams, cause and effect diagrams, pareto charts, process flow charts, histograms, run charts, and control charts.
	After learning this courses you should be able to:
	To describe when and how to use check sheets, criteria-rating forms, matrix diagrams, affinity diagrams, cause and effect diagrams, pareto charts, process flow charts, histograms, run charts, and control charts
	Hands on pratice - Simulations

Course Structure:	Unit Titles and Topics Covered
	Tools for analyzing workplace data Check sheets Criteria-rating forms Matrix diagrams Affinity diagrams Tools for analyzing problems and their causes Cause and effect diagrams Pareto charts Tools for analyzing processes Process flow charts Histograms Run charts Control charts
Curriculum Info:
	Interpersonal Skills
	Personal Use License Price $239.00
	Contact your Eno Learning Consultant or call 877-298-1322 to order. For organizational purchases, please contact the sales office nearest you. Available online or Multimedia CDs