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Turning Problems into Opportunities
TPO0001
English
   
Audience Details:  
6
None
Anyone seeking personal and professional development to enhance their performance and contribution in the workplace when solving problems
This learning path begins by examining the importance of developing a positive attitude toward problem situations. It stresses that for problem solving to be a success, problems must be recognized as opportunities for improvement, not barriers to success. A four-phase problem solving process is presented that guides the learner through a number of skills and techniques, from the analysis of the problem, through the conceptualization of the situation, the evaluation and implementation of solutions, to the final review of the entire process.
After learning this courses you should be able to:
  To use the problem-solving process to turn problems into opportunities for improvement
Hands on pratice - Simulations
   
Course Structure: Unit Titles and Topics Covered
  Recognizing the problem
-Acknowledge and accept the problem
-Focus on the problem
Analyzing the problem
-State the problem and set the goal
-Determine the process details
Conceptualizing the problem
-Identify possible causes
-Isolate the critical causes
-Generate possible solutions
Evaluating and implementing
-Evaluate possible solutions
-Make a decision
-Implement the solutions
Reviewing the outcome
-Review the problem solving process
Curriculum Info:  
Interpersonal Skills
  Personal Use License Price $239.00
  Contact your Eno Learning Consultant or call 877-298-1322 to order. For organizational purchases, please contact the sales office nearest you.

Available online or Multimedia CDs