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| Introduction: |
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| This tutorial covers the Elective area of the Test Management Body of Knowledge (TMBOK) required
for the Certified Test Manager (CTM) certification. This tutorial also covers the Elective area of the Certified
Software Test Professional requirements. |
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| Concepts: |
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| The software quality assurance function has been misunderstood by many organizations. This course
is intended for every software quality professional looking for practical techniques and approaches to achieve
software quality. It will provide practical advice to help organizations establish a quality assurance function.
Although this course does not exclude testing as an effective means to controlling the quality of software, it
will discuss many other approaches that can achieve much higher levels of quality with less resources. The course
will focus on building quality into software rather than just controlling quality at the end. |
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| Objectives: |
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| Participants will learn: |
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| Course Outline |
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Software Quality Concepts
- Understanding software quality
- Quality assurance Vs quality control
- The software quality puzzle
- Static Vs dynamic quality
- Establishing a QA function
Software Process Improvement
- What is a process
- Why do we need a process
- Defining a process
- Different software-related processes
Requirement Engineering and Management
- Why requirements are so important
- Definitions
- Requirement tracking
- Knowing the user
- Understanding ambiguity in requirements
- Functional Vs Quality Requirements
- Techniques for exploring requirements
- Models for refining requirements
- Documenting requirements
Reviews and Inspections
- Why inspection is important
- Why do most inspection programs fail
- What to inspect and when
- Four different variations of inspections
- Validation Vs Verification
Testing
- Testing defined
- Testing terminology
- Static vs. Dynamic testing
- The testing lifecycle
- Testing Levels
- Unit testing
- Integration testing
- System testing
- Major areas of systems testing
- Usability and GUI testing
- GUI Navigation Diagrams
- User acceptance and Beta testing
- Regression testing
- Test planning
Change Tracking and Defect Tracking
- Why change tracking
- The difference between change tracking and defect tracking
- A model for defect tracking
Measurements
- The role of measurements in improving software quality
- Different types of measurements:
- Product Vs Process measurements
- Starting a measurement program
- Measuring software quality and productivity
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| Other Expertise: |
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