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Listening Successfully
List001
English
   
Audience Details:  
6
Ability to use a keyboard and a mouse
Students seeking professional development to enhance their performance and contribution in the workplace
To provide the skills and strategies required to enable students to respond confidently and appropriately in any listening situation
After learning this courses you should be able to:
  Recognize the six different categories of listening.
Identify the differences between hearing and listening.
Explain the effect that different barriers have on listening.
Identify the effect that tone has on students' interpretation of information.
Explain how words can be misleading.
Explain how an understanding of body language can help listening.
Recognize four different response types that people often use when listening to give attention.
Identify the factors involved in preparing to listen for retention.
Recognize the main delivery styles that speakers use to present information.
Identify the main persuasive techniques used when listening for intention.
Hands on pratice exams
   
Course Structure: Unit Titles and Topics Covered
  Are you really listening?
-Are you listening to me?
-Hearing and listening
-Barriers to listening
The mechanics of listening
-Tone
-Words
-Body language
Listening to give attention
-Commitment to the speaker
-Being responsive
Listening for retention
-Preparation
-Retention techniques
Listening for intention
-Are you being persuaded?
 
Curriculum Info:  
Interpersonal Skills
  Personal Use License $249.00
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Available online or Multimedia CDs