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| Listening Successfully | |
| List001 | |
| English | |
| Audience Details: | |
| 6 | |
| Ability to use a keyboard and a mouse | |
| Students seeking professional development to enhance their performance and contribution in the workplace | |
| To provide the skills and strategies required to enable students to respond confidently and appropriately in any listening situation | |
| After learning this courses you should be able to: | |
| Recognize the six different categories of listening. Identify the differences between hearing and listening. Explain the effect that different barriers have on listening. Identify the effect that tone has on students' interpretation of information. Explain how words can be misleading. Explain how an understanding of body language can help listening. Recognize four different response types that people often use when listening to give attention. Identify the factors involved in preparing to listen for retention. Recognize the main delivery styles that speakers use to present information. Identify the main persuasive techniques used when listening for intention. |
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| Hands on pratice exams | |
| Course Structure: | Unit Titles and Topics Covered |
| Are you really listening? -Are you listening to me? -Hearing and listening -Barriers to listening The mechanics of listening -Tone -Words -Body language Listening to give attention -Commitment to the speaker -Being responsive Listening for retention -Preparation -Retention techniques Listening for intention -Are you being persuaded? |
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| Curriculum Info: | |
| Interpersonal Skills | |
| Personal Use License $249.00 | |
| Contact
your Eno Learning Consultant or call 888-742-3214 to order. For organizational purchases, please contact the sales office nearest you. Available online or Multimedia CDs |