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	Everyone Sells
	ES0001
	English
Audience Details:
	6
	Some supervisory experience in the workplace
	Anyone seeking personal and professional development to enhance their performance and contribution in the workplace by acquiring effective selling skills
	The learning path demonstrates a practical strategy for selling a product whether customers are internal or external. It introduces the concept of selling and common views taken towards selling and salespeople. It also examines the concept of a product and what this comprises. The learning path examines the importance of preparing to meet a customer by anticipating a customer's situation and having thorough product knowledge. It then demonstrates how to explore a customer's specific needs and problems through questioning and establishing and building trust. The learning path goes on to demonstrate how to present a product to a customer before explaining some common customer objections and how to deal with objections. It presents a practical approach for closing a sale and ensuring you gain agreement from a customer. The learning path finally addresses the importance and benefits of following-up a sale.
	After learning this courses you should be able to:
	To successfully sell a product by completing the five phases of selling
	Hands on pratice - Simulations
Course Structure:	Unit Titles and Topics Covered
	Preparing to sell -What is selling? -What are you selling? -Prepare your approach Exploring your customers' needs -Establishing trust -Determining specific needs Presenting your product -Present the product to the customer Gaining agreement -Handle objections -Close the sale Following up on the sale -Follow-up Selling strategies -Selling Strategies
Curriculum Info:
	Interpersonal Skills
	Personal Use License Price $249.00
	Contact your Eno Learning Consultant or call 888-742-3214 to order. For organizational purchases, please contact the sales office nearest you. Available online or Multimedia CDs