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	Delegating for Results
	CITW001
	English
Audience Details:
	6
	Ability to use a keyboard and a mouse
	Students seeking professional development to enhance their performance and contribution in the workplace
	To provide a process and a number of skills and techniques to use when delegating to help students achieve greater results to the benefit of everyone in their organization
	After learning this courses you should be able to:
	Define delegation in terms of today's workplace. Identify the steps of the delegation process. Recognize types of tasks suitable for delegation. Describe the four levels of responsibility. Recognize the importance of assessing levels of experience and trust. Apply selection criteria for matching the person to the task. Demonstrate an effective handover. Recognize the benefits of review and recognition. Identify the main barriers to delegation. Explain how delegation can develop skills and experience.
	Hands on pratice - Simulations
Course Structure:	Unit Titles and Topics Covered
	Delegation today -Why delegate? -What is delegation? Preparing to delegate -What can be delegated? -Responsibility, experience, and trust -Match the person to the task Delegating -Handover and step back -Review and support -Acknowledge results Barriers to delegating -The reluctant delegator -The reluctant delegatee Delegating to develop others -Delegating to develop skills -Let me practice
Curriculum Info:
	Interpersonal Skills
	Personal Use License Price $249.00
	Contact your Eno Learning Consultant or call 888-742-3214 to order. For organizational purchases, please contact the sales office nearest you. Available online or Multimedia CDs