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	Dealing with Difficult Workplace Behavior
	CM0001
	English
Audience Details:
	6
	Some supervisory experience in the workplace
	Managers and supervisory-level employees
	The learning path discusses how to effectively manage and encourage greater participation among difficult personality types in the workplace.
	After learning this courses you should be able to:
	To discuss how to effectively manage and encourage greater participation among difficult personality types in the workplace
	Hands on pratice - Simulations
Course Structure:	Unit Titles and Topics Covered
	Managing difficult personalities -Dealing with bad behavior -Dealing with Peacock behavior -Dealing with Viper behavior -Dealing with Tiger behavior -Dealing with the Skunk personality Encouraging greater employee involvement -Dealing with Koala bear behavior -Dealing with Snail behavior -Evaluating your own behavior
Curriculum Info:
	Interpersonal Skills
	Personal Use License Price $249.00
	Contact your Eno Learning Consultant or call 888-742-3214 to order. For organizational purchases, please contact the sales office nearest you. Available online or Multimedia CDs