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Communication Essentials

Course Status:	Released	Courseware Features
Course Language:	English
Course Duration:	3 Hours
Deployment Options:	Online, Interactive CDs, Network, Downloads, Intranet
Personal Use License Price	$249.00

Audience

All personnel wishing to improve their communication skills

Prerequisites

None

Course Aim

This learning path presents the essential skills needed to communicate effectively in the work environment. The learning path uses workplace examples to introduce students to common communication problems and how to overcome them. Through learning exercises, demonstrations, and conceptual simulations, the learning path aids the student in developing effective communication skills.

Learning Objectives

To explain how to communicate effectively with others in the workplace

Learning Events

Listen and understand Listening skills Understanding skills Practice listening and understanding Convey information Conveying information Practice conveying information Exercise personal power Introducing personal power Exercising positive power Practice exercising personal power Overcome negative behavior Recognizing negative behaviors Overcoming negative behaviors Practice overcoming negative behaviors