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	Continuous Improvement in the Workplace
	CIW001
	English
Audience Details:
	1
	None
	All employees
	This learning path explains how to improve quality in all levels of an organization from the front-line worker to senior management. It demonstrates how to define customer needs and expectations. It further shows how to analyze, measure, and improve work processes so that they meet the needs and expectations of customers. The learning path explains how employees can continuously improve their work processes and thereby ultimately improve the quality of the products and services they provide.
	After learning this courses you should be able to:
	To describe how to make quality improvements in the workplace
	Hands on pratice - Simulations
Course Structure:	Modules
	Customer requirements and work processes Relating customer requirements to work processes Analyzing work processes Process improvements Implementing process improvements Measuring and monitoring processes
Curriculum Info:
	Interpersonal Skills
	Personal Use License Price $249.00
	Contact your Eno Learning Consultant or call 888-742-3214 to order. For organizational purchases, please contact the sales office nearest you. Available online or Multimedia CDs