Course Name	Inside Sales Skills
Course Status:	Released
Course Language:	English
Course Duration:	18 Hours	Courseware Features
Deployment Options:	Online, Interactive CDs, or Network,
Personal Use License Price:	$1195.00

Contact Center SolutionSets – Inside Sales Skills

Part of the Contact Center SolutionSets, the Inside Sales component is designed to give inside sales agents the skills to deal successfully with inbound sales calls from customers and outbound campaigns to customers or prospects. As each of these customer audiences requires a different approach, the SolutionSet is divided into three different versions, addressing the issues around inbound customer calls, outbound customer calls, and outbound calls to prospects. Each version of the SolutionSet provides applied learning: hints, tips, realistic examples, and scenarios that allow sales agents to practice and refine their techniques in a safe environment. Delivered in learning objects that average 20 minutes in duration, the path draws on a variety of media and formats so that agents not only learn about the skills and theories but also have the opportunity to practice them in safe environments. Titles covered include: Inbound Practical Sales Preparing for Inbound Calls Completing Inbound Calls Outbound Practical Sales for New Business Preparing to Sell Prospects Initiating Practical Inside Sales for Prospects Complete Practical Selling to Outbound Prospects Outbound Practical Sales for Customers Preparing to Sell Customers Initiating Practical Selling for Customers Complete Sales Process for Customers Selling Scenario Simulations

Eno's e-Learning solutions are designed to deliver education on demand 24x7x365. Instead of having to set aside time for classroom training, Eno's training enables organizations to provide employees with training whenever and wherever it's needed. Eno's e-Learning method is designed to reduce employee downtime and ensure that employees get the necessary training. Take A Quick Tour Contact your Eno Learning Consultant or call 888-742-3214 to order. For organizational purchases, please contact the sales office nearest you.

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