Documentation deliverables include:

• Online Documentation/Reference - Detailed reference materials, online help systems, and online document portals for staff to support themselves.
• Operating or User Guides - Operational and system-based work instructions to support day-to-day staff processes.
• Policy, Procedure, and Process Materials - Enables staff to be more efficient in the use and understanding of your guidelines and business rules.
• Quick Reference Tools/Job Aids - Concise tools for performing job-specific tasks. Designed in a user-friendly shape and format such as laminated cards, wallet size, posters, and mouse pads.

Why is Documentation so important?

The goal of good documentation is to preserve knowledge and provide these benefits:

• Risk mitigation - Investing in documentation is analogous to taking out an insurance policy. Passing audits and ensuring compliance requires good documentation.
• Quality control and reduce task errors - Documenting work procedures helps eliminate errors in the work place. Additionally, documentation can speed up new employee effectiveness.
• Company wide consistency - Documentation can ensure repeatable and best-practice processes for your organization.

Documentation Materials:

• User Guides and Work Instructions
• Quick Reference Tools / Job Aids
• Business Policies
• Operating Procedures
• Online Help
• Web Portals
• Document Libraries
• Process Guides
• Translations - ENO provides translated materials that integrate diverse global procedures with local variations and be designed using Simplified English for easy translation.

Documentation Software and Tools:

• ERP Suites: Oracle e-Business suite, JD Edwards World and Enterprise One, PeopleSoft, SAP
• Authoring Tools: Travantis Lectora, Adobe Flash, Adobe Dreamweaver, Adobe RoboHelp
• Publishing Tools: MS Word, Adobe FrameMaker, Adobe InDesign, Adobe Acrobat, Oracle Tutor
• Collaboration Tools: WebEx, Go-To-Meeting, Adobe Connect, SharePoint, Oracle Beehive, and MS Project
• Graphics Tools: Adobe PhotoShop, Adobe Illustrator, Adobe Fireworks, Snag It, Jing
• Social Networking: Facebook, Twitter, Linked In, You Tube
• Miscellaneous Business Tools: MS Visio, MS PowerPoint, Articulate

For organizational purchases, please send us a message at salesinfo@eno.com or complete and submit this form.