Education Services Consulting

What is the E&A Education Services Needs Assessment?

To remain competitive in today’s high-tech, fast-paced business environment, you must ensure that your employees have the right technology so they can be as productive as possible. However, if your employees don’t understand the technology or don’t know how to utilize it to their best benefit, the technology doesn’t add value to their job but, instead, it causes a hindrance to the employees’ productivity. How do you know whether your employees understand the technology their using or are using it to the best potential? E&A has developed an Education Services Needs Assessment, an offering which assesses the knowledge and skills of the end-users and establishes an education plan to address any skills gaps with the end-users. This assessment can be utilized to determine your current end-user environment or it can be utilized when your company plans on migrating to a new technology.

Features/Benefits

The E&A Education Services - Needs Assessment service is a bundled offering that delivers the first three phases of our education methodology. This includes:

A Business Function Analysis: An E&A Education Consultant interviews your executives, managers and other employees to determine management’s business objectives for the technology initiative, the job functions affected by the initiative, the desired computing skills by job function, among other items.

A Skills Assessment: The Consultant plans and deploys application-specific skills assessment for a defined number of end-users.

An Education Plan: The Consultant analyzes findings of the skills assessments, develops an education plan tailored to address each participant’s skill gaps, and prepares a written report for you as well as presents this to your company’s executives and managers. We also will provide a written proposal for delivering the training we recommend.

In total, the E&A Education Services Needs Assessment Service provides:

• An objective analysis of the training situation performed by external experts
• A clear statement of your business needs and objectives
• Personalized, statistical evidence of current skill levels, specific areas where training is needed and areas where training is not necessary
• A detailed roadmap of training content, methods and costs required to achieve your defined business objectives

Benefits of the E&A Education Services Needs Assessment include:

• Increase in user acceptance of the technology
• More immediate productivity utilizing the technology
• Reduced help desk support
• An understanding of your end-users’ knowledge of the technology they’re using and what skills may need improving

For additional information Email salesinfo@eno.com

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