A+ Certification Training

Introduction

A+ Certification Training – Prep Course Training

In this A+ Certification Training – Prep Course with a particular focus on CompTIA A+ certification exam preparation, you’ll gain the needed knowledge of basic computer hardware and operating systems. CompTIA’s A+ certification is the industry standard for validating the foundational skills needed by today’s computer support technicians and is included in the approved list of certifications to meet DoD Directive 8570.1 requirements. This international vendor-neutral certification requires that you pass two exams: CompTIA A+ Essentials Exam 220-901 and Practical Application Exam 220-902.

You will cover the essential principles of installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, and preventative maintenance on desktop and laptop computers. You will also learn elements of customer service and communication skills necessary to work with clients. Instructor-led practice exams and quizzes help reinforce course concepts and exam readiness.

Duration: 5 Days

A+ Certification Training Related Courses

Click on a Learning Path for a Detailed Description

    After completing this course, attendees will be able to:

    • Prepare for the latest A+ certification exams
    • Fundamentals of computer technology
    • Install and configure PC operating systems
    • Configure common features for Android and Apple iOS mobile operating systems
    • PC components
    • Preventative maintenance
    • Operating system technologies
    • Communicate with customers in a professional manner
    • Computer hardware and peripherals
    • Network connections
    • Laptop and portable computing device components
    • Support printers and scanners
    • Secure PCs

    Motherboards and Expansion Cards

    • Safety procedures
    • Motherboards
    • BIOS settings
    • Expansion cards

    CPUs and Power Supplies

    • CPUs
    • Power supplies

    Memory and Physical Storage

    • RAM types and features
    • Storage devices and media

    Connections

    • Connection interfaces
    • Connectors and cables

    Peripheral Devices

    • Display devices
    • Other devices

    Printers

    • Imaging processes
    • Printer installation
    • Printer maintenance

    Notebooks

    • Notebook hardware components
    • Notebook displays
    • Laptop features

    Networking Basics

    • Networks
    • Internet connection types
    • Network devices
    • Networking basics

    The Physical Network

    • Network cable and connector types
    • Cable and connector properties
    • Networking tools

    Networking Protocols

    • TCP/IP
    • Ports and protocols

    Wireless Networking

    • Wireless networking standards
    • Wireless SOHO networking

    Professional Conduct

    • Communication and professionalism
    • Environmental issues
    • Incident response

    Troubleshooting Basics

    • Troubleshooting methodology
    • The troubleshooting toolkit

    Client Operating Systems

    • Comparing Windows editions
    • Configuring Windows Explorer
    • Command line utility
    • Virtualization

    Configuring the Operating System

    • System configuration tools
    • System information and monitoring
    • Task management
    • Configuration files

    Configuring Hardware Settings

    • Device and hardware settings
    • Disks and partitions

    Networking PCs

    • Creating network connections
    • Sharing files and printers
    • Remote connections

    Authentication and User Security

    • Users and authentication
    • Windows security policies
    • File system security

    Securing Systems and Data

    • Identifying common threats
    • Physical security
    • Digital security
    • Data destruction and disposal
    • Malware detection and removal

    Preventative Maintenance

    • Performing backups
    • Disk maintenance
    • Updating software

    Securing Networks

    • Securing wired networks
    • Securing wireless networks

    Troubleshooting System Hardware

    • Troubleshooting core system elements
    • Troubleshooting storage devices
    • Troubleshooting laptop computers

    Display and Printer Troubleshooting

    • Troubleshooting display issues
    • Printer troubleshooting

    Network Troubleshooting

    • Troubleshooting the physical network
    • Troubleshooting the logical network

    Operating System Troubleshooting

    • Startup and recovery tools
    • Troubleshooting Windows and application issues

    Mobile Devices

    • Comparing tablets and laptops
    • Basic features of mobile operating systems
    • Mobile networks and e-mail
    • Securing mobile devices
    • Synchronizing data

    Operating System Installation and Upgrades

    • Preparing to install Windows
    • Windows installation
    • Windows upgrades and compatibility

    CompTIA A+ Acronyms
    Certification Exam Objectives Map

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