Audience

Managers, prospective managers, and any other employees seeking competency in the area of HR management

Prerequisites

A basic understanding of the HR management function

Course Aim

To explain to the learner the importance of performance management and development

Learning Objectives

Discuss career development within an organization. Explain the role of career planning. Define internal recruitment. Define internal selection. Discuss contemporary career issues. List the reasons for and methods of staff training. Explain how employees prepare for training. Compare internal and external training. Examine the likely benefits of training programs. Outline the advantages of performance appraisal. Discuss the different methods of performance appraisal. Explain the relationship between total quality management and performance appraisal. Describe a successful appraisal interview. Conduct an appraisal interview.

Topics Covered

Career Development - Career planning and management - Career stages - Contemporary career issues Employee Training - Reasons for training - Hands-on: Assessing training needs - Preparing employees to learn - Formal and informal training - Evaluating training Performance Appraisal - Effective performance appraisal - Sources of appraisal Performance Appraisal Methods - Appraisal methods - Performance appraisal and TQM - The appraisal interview - DecisionPath: Appraising an employee

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