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Operations Management: OM Strategy and Process Design Decisions

Course Status: Released
Course Language: English
Course Duration: 4 Hours
Deployment Options: Online, Interactive CDs, Network, Downloads, Intranet

Audience
Managers, prospective managers, and any other employees seeking advanced competency in the area of management
Prerequisites
A basic understanding of the operations management function
Course Aim
To introduce the learner to two of the fundamental OM questions: what to produce and how to produce
Learning Objectives
Discuss operations strategy in conjunction with corporate strategy.
Explain what an organization?s competitive priorities should be.
Discuss positioning strategies.
Explain what process decisions are.
Discuss process analysis and design.
Explain the relationship between technology and process management.
Explain how the modern workplace is changing.
Understand the importance of job design.
Define work standards and work measurement.
Conduct a time study.
Topics Covered
Operations Strategy
- Operations strategy and corporate strategy
- Competitive priorities
- Positioning strategies
Process Management
- Process decisions
- Process analysis and design
- Technology and strategy
- DecisionPath: Process management
Workforce Management
- Teams
- Job design
- Work standards and measurement
- Hands-on: Using the time study method