Audience

Managers, prospective managers, and anyone else within an organization involved in making business decisions

Prerequisites

None

Course Aim

To explain the fundamentals of organizational behavior

Learning Objectives

Define organizational behavior (OB). Outline the challenges facing OB. Explain OB research methods. Outline the early approaches to job design. Define and explain goal setting theory. Explain the nature of work groups. Discuss the role of teams in contemporary organizations. Set up a self-managed work team. Outline different sources of power. Use influence tactics effectively. Discuss organizational politics. Minimize power struggles. Describe the communication process. Explain the barriers to effective communication.

Topics Covered

Introduction to Organizational Behavior - Defining organizational behavior - Challenges - Research methods - Hands-on: Conducting research Job Design and Goal Setting - Early Approaches to Job Design - Job Design Models - Goal-Setting Theory Communication - Functions of communication - The communication process - Barriers to effective communication Work groups - The nature of work groups - Characteristics of work groups - Hands-on: Creating a self-managed work team Power and organizational politics - The sources of power - Influence techniques - Hands-on: Choosing influence tactics - Organizational politics

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