Audience

Managers, prospective managers, and anyone else within an organization involved in making business decisions

Prerequisites

None

Course Aim

To discuss group dynamics and decision making in the workplace

Learning Objectives

Explain the nature of work groups. Discuss the effects of group composition and function. Discuss the role of teams in contemporary organizations. Explain how roles and rules facilitate the control of work groups. Discuss group norms. Outline socialization techniques. Reduce social loafing. Increase group cohesiveness. Explain group decision-making. Improve group decision-making.

Topics Covered

Work groups - The nature of work groups - Characteristics of work groups - Hands-on: Creating a self-managed work team Group dynamics - Roles and rules - Group norms - Socialization Group performance - Effectiveness and process loss Cohesiveness and performance - Hands-on: Group cohesiveness - DecisionPath: Managing Group Dynamics Group decision making - The decision-making process - Decision making in groups - Decision-making techniques

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