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Management: Managing Workforce Diversity |
| Course Status: | Released |
| Course Language: | English |
| Course Duration: | 3 Hours |
| Deployment Options: | Online, Interactive CDs, Network, Downloads, Intranet |
| Audience |
| Managers, prospective managers, and any other employees seeking advanced competency in the area of management |
| Prerequisites |
| A basic understanding of the management function |
| Course Aim |
| To provide the learner with a basic understanding of workforce diversity and its implications |
| Learning Objectives |
| Discuss the nature of workforce diversity. Define and discuss the 'glass ceiling' concept. Describe the changing ethnic profile of today's workplace. Explore the international aspect of organizational diversity. Explain the link between diversity and competitive advantage. Explain how diversity can lead to conflict. List the strategies for dealing with diversity. Discuss organizational approaches to diversity management. Describe the multicultural organization. |
| Topics Covered |
| Workforce Diversity - The nature of workforce diversity - Dimensions of diversity - The contexts of diversity Managing Diversity - The impact of diversity - Hands-on: Diversity at Unica Products - DecisionPath: Implementing Diversity Program - Strategies for managing diversity - The multicultural organization |