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| ITIL Curriculum |
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With onsite Training, courses can be scheduled on a date that is convenient for you, and
because they can be scheduled at your location, you don't incur travel costs and students won't be away from home.
An additional advantage is that the class is taught on your equipment, so students are learning in their work environment
rather than in a classroom setup.
Tailored Classes:
Onsite classes can also be tailored to meet your needs. You might shorten a 10-day class into a 5-day class, or
combine portions of several related courses into a single course, or have the instructor vary the emphasis of topics
depending on your staff's and site's requirements. We will provide a detailed course outline following training
needs assessment. Please call or e-mail to schedule a no-obligation conference call to help us understand your
audience background and training objectives. All ENO courses are tailor made for your environment not canned material.
Following is a list of some of our most popular course offerings:
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ITIL v3 Foundations and Awareness
- ITIL v3 Service Management Awareness
- ITIL v3 Foundation Bridging
- ITIL v3 Foundation for IT Service Management
- ITIL v3 for Executives
ITIL v2 Foundations and Awareness
- ITIL Foundations v2 for IT Service Management
- ITIL v2 Executive Overview
- ITIL v2 Service Management awareness
ITIL Practitioner
- Support & Restore (incident and problem management)
- Release & Control (change, configuration & release management)
- Plan and Improve (capacity, availability, and continuity management)
- Agree & Define (service level and financial management)
Service Manager
- Manager's course in IT Service Management: Service Delivery
- Manager's course in IT Service Management: Service Support
- Exam preparation: ITIL manager in IT Service Management
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For organizational purchases, please send us a message at  salesinfo@eno.com or complete and submit this form.
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