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ONSITE TRAINING
ENO offers BMC training nationwide and we are dedicated to working with BMC to deliver best-in-class education. With a focus on evolving quality "solution-based" classes around Business Service Management (BSM) processes and technologies that help to enable our customers to optimize their IT infrastructure.

Tailored Classes
Onsite classes can also be tailored to meet your needs. You might shorten a 5-day class into a 3-day class, or combine portions of several related courses into a single course, or have the instructor vary the emphasis of topics depending on your staff's and site's requirements. We will provide a detailed course outline following training needs assessment.

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Courses:
 

Atrium CMDB


  • BMC Atrium CMDB 2.0: Implementation Best Practices
  • BMC Atrium CMDB 7.5: Administering - Part 1
  • BMC Atrium CMDB 7.5: Administering - Part 2
  • BMC Atrium Core CMDB 7.5: What's New

Configuration Management


  • Configuration Management 7.x: Creating Packages
  • Configuration Management 7.x: Administering - Part 1
  • Configuration Management 7.x: Administering - Part 2
  • Configuration Management 7.x: Implementation Workshop
  • Configuration Management 7.x: Installing and Configuring

BladeLogic


  • BMC BladeLogic 7.x: Role Based Access Control Manager
  • BMC BladeLogic 7.x: Introduction
  • BMC BladeLogic 7.x: Configuration Manager
  • BMC BladeLogic 7.x: Compliance Manager
  • BMC BladeLogic 7.x: Foundation
  • BMC BladeLogic 7.5: Foundation - Part 1
  • BMC BladeLogic 7.5: Foundation and Reporting - Part 2

CONTROL-M


  • CONTROL-M/Enterprise Manager 6.3: Scheduling I
  • CONTROL-M/Enterprise Manager 6.3: Scheduling - Part 2
  • BMC CONTROL-M/Enterprise Manager 6.3: Scheduling ? Part 3
  • CONTROL-M/Enterprise Manager 6.3: Administering
  • BMC CONTROL-M for Distributed Systems 6.3
  • BMC CONTROL-M 6.3: What's New

Identity Management


  • Identity Management: Administering - Part 1
  • Identity Management: Administering - Part 2

Performance Assurance


  • Performance Assurance - Advanced
  • Performance Assurance (MS Windows Console)
  • BMC Performance Assurance (UNIX® Console)
  • Performance Manager Console 7.x: Administering - Part 1
  • Performance Manager Console 7.x: Administering - Part 2

Remedy AR System


  • BMC Remedy AR System 7.x: Performance Tuning and Troubleshooting
  • BMC Remedy AR System 7.x: Administering - Part 1
  • BMC Remedy AR System 7.x: Administering - Part 2
  • BMC Remedy AR System 7.x: Administering - Part 3
  • BMC Remedy AR System 7.x: Application Requirements Analysis, Design & Development
  • BMC Remedy AR System 7.5: Foundation - Part 1
  • BMC Remedy AR System 7.5: Foundation - Part 2
  • BMC Remedy AR System 7.5: What's New

Remedy IT Service Management


  • Remedy IT Service Management 7.x: Advanced Solutions Core Components
  • BMC Remedy IT Service Management 7.x: Advanced Solutions for Incident and Problem Management
  • BMC Remedy IT Service Management Suite 7.5.x
  • BMC Remedy IT Service Management 7.5: What's New
  • BMC Remedy IT Service Management 7.5: Administering, Part 1
  • BMC Remedy IT Service Management 7.5: Administering, Part 2
  • Remedy Service Desk & BMC Remedy Change Management 7.x: Administering
  • Remedy IT Service Management 7.x: Installing and Configuring

Remedy Asset Management


  • BMC Remedy Asset Management 7.x: Administering
  • BMC Remedy Asset Management 7.5.x
  • BMC Remedy Change Management 7.5.x

Remedy Service Desk


  • BMC AppSight Application Problem Resolution System 7.x: Foundation (Windows)
  • BMC Remedy Service Desk 7.5: Using Incident Management
  • BMC Remedy Service Desk 7.5: Using Problem Management
  • BMC Remedy Knowledge Management 7.x: Administering
  • BMC Service Request Management 2.x: Administering and Configuring

Service Impact Management and Discovery Solutions

  • Event Manager 7.x: Administering
 

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