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With onsite Training, courses can be scheduled on a date that is convenient for you, and because they can be scheduled at your location, you don't incur travel costs and students won't be away from home. An additional advantage is that the class is taught on your equipment, so students are learning in their work environment rather than in a classroom setup.

Tailored Classes:

Onsite classes can also be tailored to meet your needs. You might shorten a 10-day class into a 5-day class, or combine portions of several related courses into a single course, or have the instructor vary the emphasis of topics depending on your staff's and site's requirements. We will provide a detailed course outline following training needs assessment. Please call or e-mail to schedule a no-obligation conference call to help us understand your audience background and training objectives. All ENO courses are tailor made for your environment not canned material. Following is a list of some of our most popular course offerings:

 

Atrium CMDB

  • Atrium CMDB 2.0: Implementation Best Practices

Configuration Management

  • Configuration Management 7.x: Creating Packages
  • Configuration Management 7.x: Installing and Configuring
  • Configuration Management 7.x: Implementation Workshop

CONTROL-M

  • CONTROL-M/Enterprise Manager 6.2: Scheduling I
  • CONTROL-M/Enterprise Manager 6.3: Administering
  • CONTROL-M/Enterprise Manager 6.3: Scheduling - Part 2

Identity Management

  • Identity Management: Administering - Part 1
  • Identity Management: Administering - Part 2

Performance Assurance

  • Performance Assurance - Advanced
  • Performance Assurance (MS Windows Console)
  • Performance Manager Console 7.x: Administering - Part 1
  • Performance Manager Console 7.x: Administering - Part 2

Remedy AR System

  • Remedy AR System 7.x: Administering - Part 1
  • Remedy AR System 7.x: Administering - Part 3

Remedy IT Service Management

  • Remedy Asset Management 7.x: Administering
  • Remedy IT Service Management 7.x: Advanced Solutions Core Components
  • Remedy IT Service Management 7.x: Installing and Configuring
  • Remedy Service Desk & BMC Remedy Change Management 7.x: Administering

Service Desk Express

  • Service Desk Express 9.x: Administering - Part 1
  • Service Desk Express 9.x: Administering - Part 2

Service Impact Management and Discovery Solutions

  • Event Manager 7.x: Administering


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