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Operations Management: Operations Management Fundamentals

Course Status: Released
Course Language: English
Course Duration: 4 Hours
Deployment Options: Online, Interactive CDs, Network, Downloads, Intranet

Audience
Managers, prospective managers, and anyone else within an organization involved in making business decisions
Prerequisites
None
Course Aim
To introduce the learner to the fundamentals of operations management
Learning Objectives
Define operations management.
Explain the role of operations management in organizations.
Define quality and discuss total quality management (TQM).
Discuss the link between operations strategy and corporate strategy.
Explain what an organization's competitive priorities should be.
Discuss positioning strategies.
Explain how possible locations are evaluated.
Discuss the impact of globalization.
Explain what a JIT system is and give its advantages.
Define synchronous manufacturing.
Compare the various production and inventory management systems.
Topics Covered
Introducing Operations Management
-
What is operations management?
- Hands-on: Making an OM decision
- Developments in operations management
- OM in organizations

Managing for Quality
-
What is quality?
- Costs of quality
- Hands-on: What kind of cost?

Operations Strategy
-
Operations strategy and corporate strategy
- Competitive priorities
- Positioning strategies

Location
-
Choosing a location
- DecisionPath: Choosing a location
- Methods of evaluating a location
- Globalization

JIT Systems and Constraint Management
-
Just-in-time systems
- DecisionPath: Improving efficiency
- Synchronous manufacturing
- Choosing a system


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