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Operations Management: Operations Management Fundamentals

Audience

Managers, prospective managers, and anyone else within an organization involved in making business decisions

Prerequisites

None

Course Aim

To introduce the learner to the fundamentals of operations management

Learning Objectives

Define operations management. Explain the role of operations management in organizations. Define quality and discuss total quality management (TQM). Discuss the link between operations strategy and corporate strategy. Explain what an organization's competitive priorities should be. Discuss positioning strategies. Explain how possible locations are evaluated. Discuss the impact of globalization. Explain what a JIT system is and give its advantages. Define synchronous manufacturing. Compare the various production and inventory management systems.

Topics Covered

Introducing Operations Management - What is operations management? - Hands-on: Making an OM decision - Developments in operations management - OM in organizations Managing for Quality - What is quality? - Costs of quality - Hands-on: What kind of cost? Operations Strategy - Operations strategy and corporate strategy - Competitive priorities - Positioning strategies Location - Choosing a location - DecisionPath: Choosing a location - Methods of evaluating a location - Globalization JIT Systems and Constraint Management - Just-in-time systems - DecisionPath: Improving efficiency - Synchronous manufacturing - Choosing a system