Audience

Managers, prospective managers, and anyone else within an organization involved in making business decisions

Prerequisites

None

Course Aim

To introduce the learner to the fundamental principles of management

Learning Objectives

Define management. Outline the range of profit-seeking and not-for-profit organizations in which management is crucial. Outline the planning process. Describe the kinds of organizational goals by level, area, and time frame. Identify who has responsibility for setting goals. Define organizing and organization structure. List the basic building blocks managers can use in constructing an organization. Define job design and job specialization. Discuss alternatives to job specialization. Define motivation and describe its importance in the workplace. Outline historical and contemporary perspectives on organization. Define and discuss reward systems. Identify four levels of control within an organization. Describe the characteristics of effective control. Describe how managers can overcome resistance to control.

Topics Covered

The Management Process - The nature of management - The basic functions of management - The scope of management The Planning Process - Decision making - Organizational goals - Setting and managing goals Organizing Jobs - Basic elements of organizing - Designing jobs - Grouping jobs - Hands-on: Using functional departmentalization Motivating Employees - What is motivation? - Perspectives on motivation - Hands-on: Understanding approaches to motivation - Applying motivational strategies The Nature and Management of Control - The nature of control - The steps in the control process - Managing control

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