Avaya Training and Consulting Services:

Small, medium and large organizations, including private companies, government agencies, educational institutions and global service providers can rely on a broad range of consulting, education and certification opportunities, including converged communications, CRM, voice and data networking, communications applications, system maintenance and network design & configuration, to name some of our key offers. Planning. Development. Implementation. Maintenance. Measurement. No matter where your organization is in the development lifecycle, let our consultants take your project and team to the next level ... and beyond.

Consulting and Implementation Services:

Applications Consulting and Integration: Applications Consulting and Integration services provide expertise to help optimize business applications and enhance productivity across your operations. These services combine new and existing Avaya IP Telephony, Contact Center, and Unified Communication applications with the consultative know-how required to streamline integration, enhance workflow, and optimize your communications. Applications Consulting and Integration offers proven interoperability experience and advanced tools for the design, integration, and optimization of your communications across technologies, platforms, and application vendors. Applications consulting and Integration offers: IP Network Optimization Contact Center Consulting and Integration Unified Messaging Consulting & Integration Implementation Services

Training for Avaya Solutions:

With Client Site Training, courses can be scheduled on a date that is convenient for you, and because they can be scheduled at your location, you don't incur travel costs and students won't be away from home. An additional advantage is that the class is taught on your equipment, so students are learning in their work environment rather than in a classroom setup. Contact Centers/CRM Training supporting Avaya solutions such as Multimedia Contact Center, Avaya MultiVantage™ Call Center, Proactive Contact Management, Self Service, and more IP Telephony – Enterprise Class IP Solutions (ECLIPS) Training supporting Avaya™ Media Servers and Avaya™ Media Gateways, Avaya MultiVantage™ Software, DEFINITY® Servers, GuestWorks™ Communication Systems, IP Office and more LAN and Backbone Switches Training supporting P130 / P330 Workgroup Switches and P580 / P882 Backbone switches Small and Medium Business Systems Training supporting Avaya solutions such as IP Office, INDeX, MERLIN®, PARTNER® and more System and Network Management Training supporting Avaya VisAbility™ Suite, Avaya™ Policy Manager and Avaya™ MultiService Network Manager Unified Communication/Messaging Training supporting Avaya solutions such as Unified Communication Center, Speech Access, INTUITY® AUDIX®, DEFINITY® AUDIX®, Unified Messenger®, Octel®, Avaya™ Modular Messaging Software, PARTNER® Messaging and more VPN and Security Training supporting Avaya’s Virtual Private Network solutions WAN Access Training supporting NetPerformer™ Multiservice Access Devices, PacketStar® Multiservice Media Gateway and Access Point® IP Service Routers Wireless Training supporting Wireless LANs

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