Audience

Managers and prospective managers whose roles may be impacted by the presence of unions, and who want to learn the fundamentals of industrial and labor relations

Prerequisites

None

Course Aim

To introduce the learner to the process of impasse resolution and describe types of work stoppages

Learning Objectives

Identify the requirements for good-faith bargaining. Explain the process for ratifying an agreement. Define the impasse-resolution procedures involving third parties. Participate effectively in impasse resolution. Describe the types of strike action. Identify the strategy behind strike action. Outline the legal status of strikes. Define secondary action. Describe the methods used for conflict reduction. Outline the extent of cooperative efforts between labor and management.

Topics Covered

Impasse Resolution - Good faith bargaining - Contract ratification - Third-party impasse resolution - DecisionPath: Resolving an impasse Work Stoppages - Strikes - Strike strategy - The legal status of strikes - Secondary strikes Union-Management Cooperation - Conflict reduction - Cooperative efforts

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